Hotel EMC2, Autograph Collection

NA

Cool hotel super service when I check in, only minus was the service at breakfast which was not good.

I liked everything about the property except the bait and switch and the management lack of follow up. The city view show in the online picture isn’t what we got it was street view which management tried to convince me was city view, absolutely not acceptable. This was a fathers day surprise to a 72 year old veteran who’s dream it was to one day stay on the magnificent mile. The manager on duty said she would try and rectifying issue and in the meantime gave use two $25 meal tickets for the attached restaurant there were three of us there, and to add to the disappointment I never heard from the staff again. I remained disappointed to this date and will never stay in an autograph Marriott hotel again not to mention that there was no on site self parking as listed in the online discription. Hotel was excellent, manager follow up and ads highly disappointing.

Great location, Fantastic Staff! Great View from the room and the robot making a delivery was awesome! Thank you.

Staff,rooms, location

Excellent location. The staff were great and the room was one of our favorites we've ever stayed in. Did not get a chance to try the restaurant. We will definitely be staying there again. NA

Nothing really didn’t get to enjoy That I wasn’t aware I had to bring a card that matched with my id it was really inconvenient I had to immediately get ready as soon as I landed and when I got to the hotel I was informed I wouldn’t get a room without my own credit card. I was staying for my boyfriends sisters wedding and had to last minute switch my hotel to a motel which was a horrible downgrade. I had nothing but my id, my passport, and his credit card he loans me and I use for everything.

The Location couldn't be better! Everything was walking. We stayed for 3 nights and took uber only twice! Desserts were not available after 11pm

The art, restaurant, location, and overall aesthetic are great! The room was a little dirtier than the first time we stayed there (shower grime, greasy handprints on the walls, doors, and bed), and two different items (towel hook and door stopper) were broken off, just lying on the ground with the screw exposed. Normal wear and tear is expected over time, but it was definitely more noticeable this time around.

Cute hotel with a nice bar. Would stay again.

Great location and modern hotel!

beautiful hotel pictures actually match what's online, they have robots for room service that was really cool. warm and cozy vibes. great location, plenty of food options, mag mile is just a hop skip and jump away. five minutes from navy pier. street gets congested since it's near the hospital and restaurants all around, but that's at no fault to the hotel.

Great weekend stay!

N/A N/A

Didnt eat there

Everything was good!

Loved this hotel!

Clean, modern, convenient Beds weren’t the most comfortable

Clean Horrible mattress