Hyatt Place Chicago/River North
About Hyatt Place Chicago/River North
Just 3 blocks away from the famed shopping, dining and entertainment on Michigan Avenue’s Magnificent Mile, this downtown Chicago hotel is located in the heart of the city’s River North neighborhood and features a Zagat-rated on-site restaurant, city views and contemporary guest rooms. Every room at Hyatt Place Chicago River North provides a 42-inch flat-screen HDTV, a seating area with a sofa bed and a separate work area with a desk. Select rooms also offer iconic city views. Top Chef star CJ Jacobson serves up an array of Mediterranean-inspired small plates at Ema Restaurant, located next to the hotel lobby. A 24-hour market is also available on-site. Guests can work out at the 24-hour modern fitness center or utilize over 2,500 square feet of flexible meeting and event space. The hotel offers deluxe business amenities, including cutting-edge audiovisual equipment and technology, along with remote printing services. Navy Pier and Millennium Park are both 1.3 miles away from the hotel. Wrigley Field, home to the Chicago Cubs, is a 15-minute drive away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Exceptional
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The valet and reception staff were very helpful and kind. They made the process easy. We were able to immediately check in. Our room was spacious, clean and updated. The location put us within a 10-20 minute walk from everything we wanted to do. They had the best breakfast buffet for any hotel I’ve been to and I loved the aesthetics of Ema.
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Exceptional
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Rating: 1 / 5 Stars I am writing this review to express my deep disappointment with our recent stay. For a hotel charging $300 per night, the level of service, basic room amenities, and incident management were completely unacceptable. 1. Loss of Personal Property & Negligence Housekeeping threw away my shoe bag containing 10 pairs of shoes. Losing all of our footwear completely spoiled our trip, as we were forced to wear the same shoes with every single outfit for the remainder of our stay. 2. Dishonesty and Poor Service Recovery The way management and staff handled this situation made a terrible event significantly worse: Initial Denial: Staff initially denied that the incident ever occurred. Dismissive Investigation: When I insisted they check security footage, they claimed they saw nothing on camera. Reluctant Admission: Only after continuous pushing from my end did they finally acknowledge their mistake. 3. Frustrating Refund Process & Lack of Ownership As compensation, the hotel agreed to a 2-night refund, but getting that resolved was an unnecessary battle: The manager repeatedly kept me waiting and failed to send a timely confirmation email. I ultimately had to coordinate through Expedia customer support, who had to step in, liaise with hotel staff, and process the refund on the hotel’s behalf. 4. Lack of Basic Amenities At a $300/night price point, basic necessities were noticeably absent.
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Breakfast was great
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Clean room, fantastic location.
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We enjoyed our stay! The area is very walkable and the hotel staff were very friendly and helpful. The room was spacious and clean, and the addition of a continental breakfast every morning was a great perk. My family would stay here again in the future.
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Every thing is good
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Exceptional
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Exceptional
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Good
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Hotel room was as expected. Staff was friendly. Continental breakfast was as expected.
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Exelente ubicación y buen hotel
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Great location and fantastic staff. I will definitely come back again once I am in Chicago
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Very good
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Staff were very nice
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Great place, comfortable beds, excellent location and wonderful breakfast buffet.
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Super clean room, friendly and helpful staff.
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parking showed at property and it was not
Frequently asked questions about Hyatt Place Chicago/River North
Does Hyatt Place Chicago/River North have free Wi-Fi?
Does Hyatt Place Chicago/River North offer parking?
Does Hyatt Place Chicago/River North have meeting spaces, conference centers, or conference rooms?
Does Hyatt Place Chicago/River North have a fitness center?
Where is Hyatt Place Chicago/River North located, and how walkable is the area?
What's nearby
- Trump International Hotel and Tower 0.2 mi
- Chicago Merchandise Mart 0.3 mi
- Aon Center 0.6 mi
- 875 North Michigan Avenue 0.7 mi
- Haymarket affair 0.8 mi
- Art Institute of Chicago 0.9 mi
- Willis Tower 0.9 mi
