THE MIDLAND HOTEL, Chicago, a Tribute Portfolio Hotel

Easy check in/out and housekeeping was very polite and helpful. Was right by the ice machine which is what I was hoping.

The entrance lobby and hallways were pretty interesting from an architectural and decor perspective. The bedrooms felt sparse though. Big rooms that could have benefited from a couch and lamp. Overhead lighting was inadequate.

I loved the clean rooms. The staff was amazing. Thank you

Wonderful stay…very well located

In my mind I thought it would be a lot better than it actually was

Everything was fine with the hotel.

The rooms just need an update the bar area was convenient

What a great day. This hotel is almost perfect. If you like softer beds, this is the place for you.

Muy buena abita

It’s not bad, but I’d rather try my luck with another hotel.

Incredible experience!

Amazing service, amazing rooms, decent location.

Staff was great, hotel was outdated.

Amazing

The staff was great. The public spaces were great. The guest room was very clean. But the room really lacked functionality - no drawer space, two safes (???), but no small fridge, poor lighting. And the general vibe of the room was not great - dingy wall color, random built-ins. Really needs a refresh.

Pleasant experience

Bring your own shower cap, if needed. One was not provided. The room was clean and comfortable and the food at the hotel's restaurant was really good. With the exception of the night clerk that checked us in who spoke really fast so we had to keep asking them to repeat themselves and the key cards not holding their programming, the other staff was very helpful and delightful. The hotel was a great location for us too.

Property was beautiful and affordable in downtown Chicago.

Clean great location and hip design touches

Room was ice cold. I was told that because it was summer, they didn’t turn the heat on. Well it’s 64 degrees at night and they just sent a manager/engineer to berate us for even trying to ask for heat. Not even a “sorry” or “here’s extra blankets” or anything. Even the water was lukewarm to take a shower. Trying to get back INTO the hotel after 12am was awkward. No one told us we had to go through the bar area to get in. I tried to call front desk for help when I was confused and no one answered. Humiliating and a poor stay for the amount of money spent.