Members-only rates
4.3 / 5 Excellent

The Westin Michigan Avenue Chicago

The Westin Michigan Avenue Chicago
The Westin Michigan Avenue Chicago – Chicago, IL
The Westin Michigan Avenue Chicago – Chicago, IL
Check in 3:00 PM
Check out 12:00 PM

About The Westin Michigan Avenue Chicago

Located in the center of the luxury shops, world-famous restaurants and vibrant nightlight of the Magnificent Mile, this luxurious downtown Chicago hotel is located directly across from the John Hancock Center and offers first-class amenities, including a renowned boutique spa and a fine dining restaurant. Every room at The Westin Michigan Avenue Chicago provides a 55-inch flat-screen LCD TV and a large work desk with ergonomic chair. Luxury linen and bedding is also included. Experience the taste of Chicago's Gold Coast at 909 North, our hotel restaurant with a scratch-made kitchen. Open for breakfast, lunch, and dinner, we source fresh ingredients locally from family-owned Midwest farms. Café A La Carte serves freshly brewed Starbucks coffee and fresh baked breads throughout the day. 24-hour room service is offered for guest convenience. Iconic Lake Michigan and Oak Street Beach are also only moments away from the hotel. The Art Institute of Chicago and Navy Pier are both a 10-minute drive away. The Chicago Red Line subway station is 2133 feet away.

Amenities

  • On-site parking
  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Valet parking
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Multilingual staff
  • Full kitchen / kitchenette
  • In-room refrigerator
  • Spa / sauna
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Public transit access
  • Smoke-free property

Reviews

4.3 / 5
Excellent 1186 reviews
  • Engine customer Jul 2026

    Great location, staff were nice BUT the hotel is old and not well taken care of. The shower head did not work properly. There is a $30 a day fee that was unexpected. Overall it was just ok. This hotel needs to be updated.

  • Engine customer Jul 2026

    I had heard a lot about their beds being most comfortable, but it was sagging in my room. The staff was very nice and responsive to every request. please check room 826 beds.

  • Engine customer Jul 2026

    Woah. Unannounced 30 dollar "destination fee"? Room service delivered in paper bags and cardboard containers? This isn't the Westin brand I know. Be aware, there's a lot of up charging going on here.

  • Engine customer Jul 2026

    Great location! Very helpful staff. The property was a bit aged and felt like a typical Marriott vs. their higher end hotel. There was also a daily $30 destination fee which largely negated the value from Expedia.

  • Engine customer Jul 2026

    Very easy check in/check out procedure. The key cards were a little problematic at times and missed our floor bc elevator would not recognize the key card in time. The app did not work to open our room door but since we had our key cards it wasn’t a problem. There does need to be updating to available outlets to charge electronic devices as there are only outlets on one side of the bed and at the desk. The water pressure was great and all toiletries were filled.

  • Engine customer Jul 2026

    Very good

  • Engine customer Jul 2026

    Room was dirty and smelled bad. This hotel is not up to the Westin standards. Terrible stay

  • Engine customer Jul 2026

    The operator Jo was wonderful and the staff was soo nice

  • Engine customer Jul 2026

    The only redeeming part of my stay was the housekeeping staff. They were genuinely warm and friendly, far more welcoming than the front desk team, who could certainly learn a thing or two from them about basic hospitality.

  • Engine customer Jul 2026

    For a well located, classic Chicago hotel stay, you can't go wrong with the Westin Michigan Ave. The staff is very friendly and helpful, beds are super comfortable and my room was quiet at night.

  • Engine customer Jul 2026

    Clean room and helpful staff

  • Engine customer Jul 2026

    Clean and friendly staff

  • Engine customer Jul 2026

    nice place

  • Engine customer Jul 2026

    Have stayed here many times. Always excellent.

  • Engine customer Jul 2026

    Enjoyed

  • Engine customer Jul 2026

    Good location for everything we did

  • Engine customer Jul 2026

    Check in staff was rude and very condescending.

  • Engine customer Jul 2026

    Great location but not very clean

  • Engine customer Jul 2026

    Breakfast was very good especially the days with the buffet. Service was friendly and very good I will definitely come back

  • Engine customer Jul 2026

    Lovely property, great location, helpful staff.

Frequently asked questions about The Westin Michigan Avenue Chicago

Does The Westin Michigan Avenue Chicago have free Wi-Fi?
Yes, The Westin Michigan Avenue Chicago offers free Wi-Fi for all guests.
Does The Westin Michigan Avenue Chicago offer parking?
Yes, The Westin Michigan Avenue Chicago offers both self-parking and valet parking. Fees may apply.
Does The Westin Michigan Avenue Chicago have meeting spaces, conference centers, or conference rooms?
Yes. The Westin Michigan Avenue Chicago features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings. Banquet and reception facilities are also available.
Does The Westin Michigan Avenue Chicago have a fitness center?
Yes, The Westin Michigan Avenue Chicago features an on-site fitness center for guests. Additional wellness amenities include spa.
Where is The Westin Michigan Avenue Chicago located, and how walkable is the area?
The Westin Michigan Avenue Chicago is located at 909 North Michigan Ave, Chicago, IL 60611. With a Walk Score of 99, the area is rated Walker's Paradise. Most daily errands can be done on foot — ideal for travelers without a car.

What's nearby

Map of points of interest near The Westin Michigan Avenue Chicago
  • 875 North Michigan Avenue 0.0 mi
  • Trump International Hotel and Tower 0.7 mi
  • Chicago Merchandise Mart 1.0 mi
  • Aon Center 1.0 mi
  • Art Institute of Chicago 1.4 mi
  • Haymarket affair 1.5 mi
  • Willis Tower 1.6 mi

Why no public rates?

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