Staybridge Suites Denver Downtown by IHG

Check-in was rough. They didn’t have our room ready even at 4:30 and we had to wait in the lobby for half an hour, which is hard with a small child. Most of the staff were nice but the lady doing the breakfast let everything get empty and refused to refill the waffle batter even tho there were multiple people waiting on it and an hour left of breakfast and was really rude when people asked. Could be better insulated as the car noise from the street was awful. Also pretty sure our neighbors were filming an adult film til about 5am the first night, so that was special.

Everything! Nothing!

Great location in heart of city close to universities for those who are visiting schools. Basic rooms but clean. Staff is helpful and responsive. Ask about parking ahead of time (parking lot across from entrance) and beware of directions- theres a one way and I had trouble figuring out how to get there besides driving around the block each time. The entrance is on side of building- once you find it you’ll be fine but at first you might walk up to a few doors.

Run down hotel. Should be listed as 2 star not 3. Don’t stay here.

The staff was very helpful and nice. Overall hotel was clean but had a smell. The room was clean and presentable. The breakfast was not the best. Not many offerings and food was not done

Nice happy hour. Loved having access to drinks and snacks for free around the clock in the dining room.

The access to drinks all day long. The pool broke during our stay

The shower was so clean I thought it was brand new! Free laundry! Happy hour! We had a total of 15 people with us. 5 children 10 adults. None of us had any complaints. I would definitely stay here again. Thank you so much for a wonderful stay.

Limited parking on site but can park across the street.

The staff were all very kind and accommodating but our room was only cleaned once in the 5 days we stayed there. And the pool was not useable for more than half that time which was very disappointing for my family.

Great value and great staff N/a

It's an okay hotel downtown without being directly in the middle of everything. We got a suite here to fit our whole family, which we appreciated the convenience of. We also chose there because of the pool, which was closed while we were there. The rooms could use a little work. The bathroom had several tiles and the bathtub chips that they just filled with silicone. The doors have swollen from moisture and you can see them coming apart at the bottom and top. Not the most comfortable beds or pillows. Heard sirens going all night. I would probably choose somewhere else to stay the next time I am up there.

I made reservations for this stay, and our room was ready at check-in time. My family waited for 1.5 hours. The staff was not helpful and RUDE. The pool was closed as well.

The area was okay, it was a short walk to get to shopping and restaurants, which was nice.

Very upset with this hotel, would never stay again. 1st, struggled getting to the hotel parking, a ton of homeless hanging around outside the building. The front desk person decided to check in us and another person at the same time for some reason, and he seemed annoyed when I asked why we there was a pending charge for 1117 for our stay instead of 954 and did a poor job of explaining it, he was very short with me. Had no idea there was a deposit added onto our room, if we were going to be spending that much we would’ve stayed at the Sheraton. Added onto that they didn’t fully charge us for the hotel till 2 days after the trip!! So I had no idea what to budget from my account. Front desk didn’t tell us anything about breakfast time, where the pool is, etc. had to keep asking them about that stuff. Walked into our room and our light wasn’t working, and we had rust stains in the tub. The parking in a tiny lot in front of the hotel or a giant open lot across the street that is pretty sketchy looking. Also getting charged ridiculous amount everyday for parking on top of 40 a day deposit. Breakfast was okay, a couple warm foods like powder eggs, bacon/sausage and potatoes/biscuits and gravy. It tasted weird and definitely frozen. About the only good things was the housekeeping staff and the pool which isn’t much. I’m not someone who writes bad reviews, in fact in my entire life I’ve never written a bad review but this place was so bad and I’m so upset that I had to to write one.

What I loved: I reserved a 2-night stay. I got altitude sickness the first night there and I had to return home. The gal at the front desk when I checked out was so understanding and gave me a full refund for the 2nd day.

Buena ubicación, limpio, desayuno completo, hotel seguro, a pasos de downtown. Volvería a quedarme.

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The staff was amazing. And I loved that they had a 24 hour pool/hot tub. Also, the rooms were extremely nice.

Lovely staff who are always willing to help. Breakfast was great each morning, as were the social hours each Monday-Wednesday and soda/juice/tea/coffee being available 24/7. Would stay here again, or at another Staybridge Suites if travelling.