Hyatt House Houston Medical Center

I will be back next time for sure if come to Houston again!

The staff could be friendlier during check in.

It would also be nice to have an outdoor shower near the pool to rinse off before heading back inside. The pool water was a little cloudy during our stay, but it was still enjoyable. The food was decent, though a bit overpriced, but that’s fairly typical for the convenience of dining on-site. Breakfast exceeded our expectations and was one of the highlights of our stay. Overall, we had a great visit and would definitely stay here again if we’re in the area.

We had a great stay at Hyatt House!! The day desk staff was over the top nice and helpful, the only desk person I met at night, a man, I do not know his name went out of his way to NOT be helpful. The breakfast was great. We had a studio and it was comfortable, except for the cooling system which released a wind storm onto the bed and couch every time it turned on. This was a big deal as it was very uncomfortable. The maintenance staff was great and came up and messed with it and was able to somewhat redirect the air but not enough to be comfortable. Like many guests we had a lengthy stay so we finally moved to a room with a different configuration because we just couldn’t stand the wind. This is no reflection on the staff they were helpful though we thought it was funny that they denied ever hearing of this problem before! We were able to figure out the one type of room to move that did not have this problem by questioning the maintenance man. Everything was clean and housekeeping worked very hard to be accommodating. Free laundry was much appreciated. The pool area was great, and was kept clean and had lots of comfortable seating. I used and appreciated the workout room, also kept clean and well maintained. The main areas were comfortable and welcoming except the music was to loud, but that is just me. We stayed here for almost a month and highly recommend.

Everything was great

the world cup vibe is everywhere in the hotel staff is very friendly and helpful breakfast queue is long and sitting area is not sufficient

The air conditioning worked which was important in the Houston heat

Very clean building with friendly and courteous staff. I enjoyed my stay!

Buen servicio de desayuno, todo limpio.

Clean room, good staff and nice breakfast

We had to detour to this hotel after our original booking at another brand had water issues. Best decision we ever made rooftop pool and hot tub was spectacular. The staff were exceptional from the restaurant to the front desk to the cleaners. Everybody was amazing highly recommend very, very close to NRG Stadium, and easy to get to downtown via car or subway

It’s clean and in a good area around everything

Really good choice, definitely will go back when I’m in town

flight was delayed, so glad they still serve food til midnight, we literally got there at 11:30pm

Will stay here again. Fantastic!

Clean and decent breakfast included. Room was not cleaned one of the two days. Hotel not close to any amenities, with exception of a gas station across the street. Closest Metro station is Smiths Land and is a 850m walk from hotel.

Excellent hotel, the room was clean, well maintained, and comfortable. Highly recommended.

Great breakfast and restaurant. Really great rooms.

aa

I am deducting one star for a parking pass that did not work at the gate repeatedly and elevators who did not seem to work one of the evenings.