Extended Stay America Suites Indianapolis Airport W Southern

The staff are all professional and friendly very helpful. They keep up with the place. Nothing

Room did not have hot water for the shower air conditioner in 1 room did not work

I was trying to cancel my room and nobody never gotten back with me

Staff, clean room

Unclean

Wasn't the worst place to stay, but I'm glad I only stayed one night

Over all ok. Expect had someone knocking on our door at 5 am.

Great Staff

Do not stay! The pictures online do NOT represent the current condition of the property. The place is rundown. We immediately checked out upon checking in and attempted to get a refund but were denied.

The rooms were outdated comforters on the beds had dog hair all on them. Cabinet doors were missing off the cabinets!!! Just wasn’t happy at all with this hotel!!!

Nice, big, clean rooms. Full size fridge. Living room and kitchen were separated from the bedroom and bathroom by doors which is nice. Ac worked amazingly. Most of the staff were awesome and helpful.

The room was alright, the bathroom was not, paint peeling in the shower toilet was not clean. The mattress was so bad on one side, I had to turn it over.

Room was terrible! Half the bathroom door was missing , stains everywhere on the sheets, holes in the couch, and most of the tiles were missing/dirty in the shower. Walked into the room and walked right out because I was not staying there. Receptionist didn't act suprised and other people were complaining about the rooms too and checked out immediately.

Clean establishment. I would recommend it to others

The sofa bed was disgusting, the breakfast wasn't as advertised, and the hotel had no water because a pipe had burst; we left a day early, and they refused to give us a refund. Terrible service. I do not recommend it. The sofa bed was disgusting, the breakfast wasn't as advertised, and the hotel had no water because a pipe had burst; we left a day early, and they refused to give us a refund. Terrible service. I do not recommend it.

what breakfast ? fridge did not work, several outlets did not work

fridge did not work, several outlets did not work

Nothing at all Every thing beds not comfortable all the towels had stains on them

Room was little dirty, some towels where left from the previous guess

Close to downtown. 15 minutes most mornings. AC worked great. They charged me $200 more than the original reservation, and the room was not ready until 8pm, despite a 3pm check in time. The room was pretty clean, but the bathroom was sketchy.