Homewood Suites by Hilton Indianapolis Downtown IUPUI

Great place for our little family. We loved having a hot breakfast and also snacks and free drinks on Wednesday evening was great.

3rd year in a row my daughter stayed here to catch a Fever game for her birthday and each year I am impressed with the value. Big nice room, always clean and right on the canal which is beautiful. I have paid $400 a night to stay in places that were smaller yet this room comes in just under $200. Excellent value.

Excellent stay with a great breakfast. the weight room and pool area are fantastic and the room was very spacious and comfortable.

They just take you money off your credit card with no notification

Great location on the canal, although a little oddly tucked away. HUGE room, very clean and comfy.

Great room rate Everything clean Staff helpful and friendly High cost to park Beds not the most comfortable.

Great stay!

Super responsive to needs, clean, and a great stay.

Stay was quiet and comfortable. Walking distance to all kinds of restaurants and scenic views.

The hotel was easy to get to and very clean. The staff couldn’t have been more helpful.

Passable

Exceptional

Great place and location was amazing.

1. Someone left the shower running before we got into our room. We walked in and I heard it. Yep. Water all over the bathroom floor. 2. The pool was cooooold! 3. No hot water in the shower. Probably all got used when it was left on. When I told the person at checkout (whom I assume is a manager) about the problem #1 as the major issue, she apologized profusely. I'm just glad it got taken care of.

Exceptional

We stayed at the property for 10 days and overall had a very pleasant experience. From our first night, the welcome from front desk staff member Dontae was exceptional. He made us feel genuinely welcomed, was easy to approach with questions, and provided helpful and effective guidance throughout our stay. Our room was clean and comfortable, and we especially appreciated having a comfortable sofa bed that allowed our children to sleep comfortably. I would suggest some improvements to the breakfast offerings. Perhaps because of the length of our stay, I found that I became less satisfied with the breakfast after the first couple of days. However, I particularly enjoyed the weekend breakfast served on the second floor. I noticed some inconsistency in the level of friendliness and attentiveness among the front desk staff. While some team members were warm and welcoming, others appeared less engaged when assisting guests. I especially appreciated Ania, who promptly stepped in and assisted me when I was trying to extend our stay for an additional three days. Her intervention made a noticeable difference, as I initially felt that my request was not receiving the attention it needed from the front desk agent ( lady) who was working with Ania on the 17th of August.She looked annoyed when I asked her a question and was blunt.She said hold on and moved away aftershock, Ania stepped in.The other agent started attending to someone else and did not tell me why Ania was now dealing with my case.It didn't bother me much though as I was more focused on staying for an additional three day.

Desk staff was exceptional. Got the exact room I requested. Housekeeping brought new towels every day, and they were not in the halls at 7am already cleaning. Overall great experience, right on the canal & close walking to downtown, IUPUI & the zoo. No doubt I would stay here every time I'm in Indy

Room was very nice Did not like the price of parking and difficult in finding a space after we had paid for parking garage.

Staff was helpful and friendly, breakfast was the best I've had for continental, rooms support spacious and clean.

Very close to Purdue but they did not clean the room for the first two days