Hyatt House Indianapolis Downtown

Location was great and the breakfast was awesome. Real eggs, well cooked hash browns and the sausage was cooked well. The food was hot and ready. Everything was great. The staff was great!

Right across the street from Gainbridge Fieldhouse. Nothing, everything was great!

Good

The room and stay was nice however Check In Time says 3:00 and when we arrived at that time - there was not a room ready. We were attending the Fever game and had to leave our belongings in our vehicle so we could get to game on time and then get room key after game, This was a bit frustrating.

Room was not ready when we arrived at check in time

Did not get the room we booked! I booked a 1 king bed suite with a couch, city view. The photos were identical to a very nice Hyatt House we have stayed at twice in Oakbrook, IL (chicago). The room we got was 1 king bed, No couch, accessible - we did NOT need this feature - and absolutely Not like the room pictured. The mattress was miserable - like a giant marshmallow- turned into more of a hammock with two people in it. When I called the front desk, was told there wasn't a room like I booked available and the one we got was 'accessible'. Like that made it ok. No. How can they just change what I booked & paid for (non-refundable) without informing us, or having any choice about it? We only found out by going to the room. Thankfully it was just one night. Hyatt House Indy is permanently off our list. Unfortunate because our daughter lives there.

We stayed for an event at Gainbridge Fieldhouse, everything was perfect! Valet parking was easy, the arena is right there and there are great amenities!

Exceptional

Nice hotel and good location

Central location, breakfast and a pool

Everything was really nice. Had a very happy stay. Only complaint I got is the king bed wasn't comfortable. Maybe cause I'm use to a softer one. But great experience overall.

Our stay was great. The room was clean and well maintained. The staf was friendly and helpful and the breakfast was great! One drawback is the cost of parking in the garage. $50 per night. bit the garage felt safe and secure. I was traveling with my teenage son for a tournament.

The construction next door was very loud which made it difficult to sleep in on a Saturday morning.

Exceptional

One thing I didn’t like was the parking. We booked the hotel online with a third party and didn’t know parking weren’t free.We got there at around 3 AM in the early morning but our estimate arrival was 5-6 AM which I noted in my booking. When we got there the staff at the door thankfully let us in but the lady at the front desk told us we were lucky to be able to get in for a check in at that time otherwise, we weren’t supposed to get in without keys at that time which were not mentioned in the booking. It’ll let you choose your estimate arrival time which we thought will work. Other than that, everything was great ✨

I like almost everything about my stay. The rooms are clean and nice. The hall looks luxurious. Breakfast was good and nice balcony view. One thing I didn’t like was the parking. We booked the hotel online with a third party and didn’t know parking weren’t free.We got there at around 3 AM in the early morning but our estimate arrival was 5-6 AM which I noted in my booking. When we got there the staff at the door thankfully let us in but the lady at the front desk told us we were lucky to be able to get in for a check in at that time otherwise, we weren’t supposed to get in without keys at that time which were not mentioned in the booking. It’ll let you choose your estimate arrival time which we thought will work. Other than that, everything was great ✨

Bed was uncomfortable and all you heard where race cars and load exhaust all night

Room was clean staff was great. Bed was uncomfortable and all you heard where race cars and load exhaust all night

Everything was perfect! Nothing

It was a very nice property and we enjoyed our stay. The room was clean and comfortable. The construction next door was very loud which made it difficult to sleep in on a Saturday morning.