La Quinta Inn & Suites by Wyndham Kansas City Airport

How friendly the staff was,, easy to navigate to our rooms, the bed was very comfortable. Checking in and out we're very simple! The shampoo, conditioner, soap bottles weren't filled. We ran out of the shampoo and since I was flying out the next morning I didn't have any extra with me. The bathrooms were very small.

Exceptional

This place did not smell good. The elevator in particular. However the bed and pillows was the most comfortable out of the 3 hotels we stayed at.

The hotel was clean, close to highway, with decent breakfast for a reasonable price. We were there four days and were very satisfied. Additionally, food and retail outlets were close. We would stay there again.

Nasty nasty

The hotel does not match the pictures. Did not get the room we booked. Breakfast was disgusting and there was hair in the food. Staff was not helpful.

Room was dirty sheets had blood spots on them and the pillows told staff about it switched us to a new room and then found roaches in that room and hotel would not give a refund at all wouldn't go back at all

Although the actual room was quite large and not bad, the room above us was so loud. We could hear lots of stomping around while we were trying to sleep.

Easy checking in and close parking. Friendly staff. Was not fond of the breakfast.

Pleasant

Very dirty hotel. Bathrooms smelled humid and moldy. “Clean” towels smelled horrible and the sheets feel yucky as well. You also have to request if you want your room cleaned!? What?! Will not be staying here again. Id recommend finding somewhere else don’t let the nice pictures fool you.

staff were very nice and attempted to help out promptly......however, the lackadaisical attitude they held about their job (front desk) being over on the furniture lounging about, cell phones playing videos, instead of being at their desk.....had a desk chair that was permanently leaned way back to a reclining position that wouldn't go forward.....they brought a replacement, but it could not be prevented from going into full on recliner mode either, and if ya were not aware, could easily catapult an unsuspecting guest into an unwanted backflip to the floor! Top it off with there being no bodywash whatsoever in our room, and when I came down to get some, they didn't have any out front, so the staff went down the hall asking housekeeping, but eventually decided to get some other rooms supply and give it to me.He asked me my room#, and I naively told him, thinking he would locate some and bring it there.Lol, after 30 mins or more, I went back downstairs, and found him lounging on the couch playing videos, and I noted a bottle of bodywash sitting behind the counter, so I asked if it was for me, he said it was, so I left......He apparently could not be bothered to ring my room in lieu of coming there with it, to let me know he had some for me....and lastly, a self proclaimed "best breakfaast" really isn't much when it begins at 6am, and at nearly 6:10 am, none of the coffee dspensers held a single drop of coffee, and had not been filled prior to opening the breakfast buffet.....

Our room had a very musty, mildew-like smell. The window sill had water damage, with peeling paint and what looked like black mold underneath. The air-conditioning vents also had numerous black spots that appeared to be mold. The curtains were in very poor condition. The curtain rods were broken, so we could not open or close them, the curtains themselves were filthy and had cigarette burn holes in them. The mattress was another major problem. It was extremely old, thin and you could actually hear and feel the springs popping when sitting or lying on the bed. It made for an uncomfortable night’s sleep. After our stay, I read through reviews and noticed that many other guests have complained about the same odors and the overall condition of the hotel. What was frustrating was seeing that the hotel’s response to these complaints was repeatedly that they would notify their team members about the problems. It certainly doesn’t appear that those concerns are being passed along or that improvements are being made. Overall the strong odor, apparent water damage and possible mold, broken and extremely worn-out mattress made this a very unpleasant stay. Guest complaints should be taken seriously, and simply responding that the team will be notified means very little if the same problems continue for the next guest.

Most everything was just great for a one night stay. The hotel is a bit outdated but we rested well and the breakfast was typical full hotel breakfast.

Very good

Very nice. Very convenient The pool could have been open earlier and stayed open till 11pm. I wish there was a hot tub. A clock in the room.

I stayed the first time Sept 82026 but was to tired to pay attention. However I went back a second time on Sept 17. I noticed straight off the room smelled horrible of mold . It felt damp and cold in room. I am disabled and couldn't be driven somewhere else. I was so disappointed. Then when I went to check out the next day a young female at the front desk was very rude. I said good morning and that I was checking out. She looked at me didn't say hi or anything and ignored me and walked off.

The pool was absolutely disgusting. The amount of scum was so thick people had written their names into it. There was a film on top of the water and the water was discolored. The carpets were so dirty that our socks were black on the bottom.

Ok great for a night stay

Small sign at front desk, which I missed, states you have to order housekeeping.. had to get towels for 2nd night stay at front desk. Curtains in room did not close properly, and a.c blew them around all night. Hotel and room just seemed tired and dingy.