SpringHill Suites by Marriott Kansas City Plaza

Front desk new nothing about the area.

Exceptional

Parking was not what I’d expected. I was not informed prior to arrival that there would be a 22.00 per night parking fee in the parking garage and did not appear to have alternate parking accessibility for my mother. The entrance to the parking deck had a steep decline making it difficult to visualize exiting cars much less trying to brake quickly if there were exiting cars. The same also holds true for cars exiting the garage. For exiting cars, it requires the driver to be in the left lane to access the exit code panel and could block entrance to an oncoming car as well. Also, I was not informed prior to arrival there would be a 50.00 incidental fee (refundable, but surprising, nonetheless). The amenities and room were nice, but not worth the overnight stay of a total of approximately $235.00 for a single night.

Efficient front desk staff. Rooms clean, pool fun for kids. Parking ok this visit but at times hard to find a spot.

5

Clean Breakfast is bad and no free water and small gym

Hope they extend free breakfast to 10 instead of 9AM.

My room was sparkling clean! Friendly front desk and easy check-in and checkout. Will see you again.

Exceptional

Beautiful room, large and spacious for 5 of us. Some aspects of the room were dirty. Chewing gum in a place that wasn't cleaned often. A large dirt spot on the showere curtain.

Nice room Crappy breakfast

Very clean and up to date No complaints

Clean, I’ll go again when I attend to Kansas.

Superb

Great experience

Great place to stay. Location great , Great experience

Room was clean and had all the items we needed. Parking was a bit of a challenge as we were in a larger vehicle and space was limited and over packed. Getting out this morning required multiple maneuvers to get out safely.

Exceptional

The weird awkward parking set up

Superb