The Fontaine

The staff was phenomenal. Without exception, staff members were welcoming and helpful. The food and coffee were disappointing

Room only had a rainfall shower - and no shower caps! So taking a shower without getting hair wet was not a thing. Also no other amenities in room, e.g., shower cap, lotion, etc! The accessible room (that had a hand held shower) was in terrible shape - bathroom had very old tile, cracked paint and rusting fixtures.

Very good experience!

The hotel looks better online than in person, it is a nice hotel, and it was clean for the most part until you walk from the elevator to your room and there were piles of towels sitting by the door of many of the rooms and they remained there for hours. We booked one of the most expensive rooms with a balcony, if you want to call it that. The balcony was very small and barely fit the two chairs and tiny table that was on the balcony. The room was quite small as well. Don't get me wrong the hotel was nice enough but hardly worth the nearly $300 a night it cost.

It is a beautiful hotel with large comfortable rooms. It is close walking distance to great restaurants and shopping. We enjoyed cocktails and appetizers at the roof top pool. Our server Tamara did a great job. We were there on a Saturday so the pool was very busy and we were a large group of 9. Tamara had great customer service. She did a great job keeping up with the large crowd and the cocktails and food were both very good. The front desk staff that checked us in and answered any questions we had during our stay also had great customer service.

Joey and Hayley at the rooftop pool were amazing!

Superb

I had no time to try the outdoor pool and did not bring my pet. But the room is clean and the staff was magnificent.

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Staff is super friendly. Pool is fun! Stayed here several times and still love it!

Everything was great except we did not receive towels, trash bags, or toilet paper even one time despite calling and requesting when they did not after the first day

The room was super clean, the overall vibe of the hotel is very trendy and cool but when you look closely you can see in certain areas where the property is dated/worn. That said, the staff was excellent and we had a great experience!

strawberries and had a bottle of chilled champagne upon our return from dinner. We will definitely be a frequent guest here for all our celebrations

Beautiful hotel with amazing staff and comfortable rooms BUT amenities were mediocre at best. No airport shuttle. Terrible WiFi. Tiny pool with very little shade other than their few, expensive cabanas. “Full service breakfast” consists of expensive microwaved premade croissants. Coffee shop closes at noon. No options for lunch. Room service and restaurant not available/open until 3:00 pm. Limited soft drink choices (no Diet Coke).

Loved the pool, bar and coffee area for breakfast!

Large clean room and great shower. Good location.

Love this hotel! Conveniently located on the Country Club Plaza, close to great restaurants and the wonderful Loose Park. The staff are friendly and the roof top pool is a nice place to relax and enjoy the views.

Friendly staff, great food!

Loved the pool deck and bar area.

The staff was exceptionally friendly. Our middle school age daughter loved the rooftop pool! Overall the property is well maintained but is showing signs of age. There was a constant water or fan sound in the room that was annoying.