Homewood Suites by Hilton Nashville Airport

The breakfast was really good.. The staff was mice

Good

I liked the fact that you offer 2 room suites. I like the location. I’m sure we had bed bugs. I was scared to mention to my friend in the other room and two weeks after we came home from our cruise she told me that when she pulled the covers back she saw a few tiny bugs. She had the room with the king bed and I was in the two queen beds room. I saw a tiny bug slowly moving and I got tissue and removed it so I decided I’d sleep in the other bed, God is my witness when I pulled the covers back TWO TINY BUGS. I prayed until I went to sleep and I slept with something over my hair. Also, both bedrooms and the common room windows were wide open when we arrived. I went downstairs to see if that was normal for your hotel and the clerk said no. Hair was left on my sink and a dirty towel behind the bathroom door.

It dirty, the pool was filthy, the grill broken down a nasty, no pots to cook ect…

Phenomenal staff and affordable rate. Felt very clean and safe.

Cars broken into in parking lot! Room was good.

Reported to desk clerk who promised to send maintenance man who never came to room. Evidently a problem for others in hotel. Also, sofa not very deep and hard. General impression, not up to usual Hilton standards!!

This location is not safe, we saw 3 cars in the parking lot that their windows were broken into in. When asked about it to the hotel staff, they simply replied “there has been some theft in the area”. We checked out and did not stay the night.

The friendliness of staff Breakfast wasn’t our favorite. Room wasn’t as clean as we had hoped. Wasn’t horrible just not as great as we had hoped. Paying for parking. Should be included with price of hotel room.

Property changes for parking if you stay there

The staff were super helpful, polite and professional

Room was really spacious. Beds were comfortable and the AC blowing nicely. The breakfast was better than most hotels so my family and I really enjoyed our stay here.

Rooms need a better cleaning, there were multiple clumps of long hair on the floor around the room and the floors need a better cleaning.

Exceptional

Exceptional

Only issue I had was that we didn't have Any room service on our 2 day stay. We had limited towels and trash starting to pile up.

Great staff, great place, only issue I had was TV channels weren’t working properly frequently. My last day, I just completely lost access to TV. Great breakfast selection, and very friendly staff.

Our TV in our room stopped working and our hot water stopped working too.

My experience was a ten out of ten exceptional in every way

The room was super clean, bed very comfortable and the best of all the friendliness of the staff. Everyone is so nice and courteous, very excellent experience. Will definitely come back if in the area, excellent!