Hyatt Select Nashville/Opryland

No Tv working and refused to move me to another room. Even when it was 3 pm in the afternoon and other guests had not even checked in. Move them -charge more or whatever. Had to go across the street to Hampton Inn and they were wonderful. Plus Hyatt took out the Bar for guests and visitors. Hyatt Select is a bad concept.

This is not your standard Hyatt property. It is a Hyatt in name only.

I Like How Nice And Greeting The Employees Were And The Spacious Room Nothin

The rooms were of good size, beds comfortable The breakfast could be updated

Exceptional

Breakfast Buffet

- Staff at front desk at night was amazing!

The area for my stay was amazing and breakfast was sub par. Unfortunately, my bed was infested with bedbugs. The hotel did offer me another room, but my stay was ruined from that moment on. The staff didn’t comp my stay, because it was booked through a 3rd party.

Room was decent. Hotel was under renovations. Front desk attendant, Chad, was very helpful. Breakfast was not that great. Only basics. No real options for dairy free and gluten free.

The breakfast was underwhelming on choices

Room was clean. Staff was very friendly. Elevator was hot and one was not working properly. But we had a great stay.

Beds were comfortable but bathroom was terribly small

His smile and how he greeted the customers staying at the hotel was the best. It is so nice to see someone with smile and caring about their job. I would stay there ever time I go to Nashville. Nice to see such great kindness and great service. We were meeting my daughter and granddaughter there and we all had a great time.

I was expecting more amenities … money wise in-my opinion too little for a high price

Remodeling

Nice pool, beautiful room that was very spacious and clean. Shower head and elevators definitely need improvement. Outdoor pool chairs burned if you sat on them because they are metal. Chad was our night person at the desk and he was amazing!!!!! The lady during the morning wasn’t available to us or others much. And higher ups were there and just let her sit and do nothing in the breakfast area. All in all a good experience.

Friendly staff, overall clean rooms. Shower area wasn’t the cleanest

Rooms were okay. I had mold on the ceiling of my first room. It was a musty gross smell. The pool wasn’t maintained, dead bugs and leaves all over the pool. Cracked tiles around the pool also. My first impression was it was nice but it slowly was shown to be not the nicest.

The room seemed spacey as it had a living room area. I would recommend staying here. The area we were in also had plenty of things nearby.

Area was nice, however room did not have microwave, some renovation occurring, bathrooms are VERY small, step up to shower a bit dangerous especially coming out of shower with one grab bar and slick shower, no ventilation in bathroom so after showering felt like you would suffocate in the bathroom, hard to close bathroom door when using toilet. However rooms were spacious except bathroom, staff super friendly! Would probably not go back to this Hyatt location as the Hyatt near airport was better.