1 Hotel Central Park

Very good

Very good

Exceptional

Wonderful!

Great location, awesome staff.

spa-like refuge from the NYC chaos. The staff went above and beyond to welcome our daughter since it was her first trip to the city. Highly recommend and we will definitely stay there on our next visit to the city!

Service is wonderful Dining room under staffed

Best staff ever !!!! Committed concierge and committed everyone

Exceptional

Always a great stay, convenient location near Central Park and 5th ave.

Exceptional

Superb

The style of the hotel was adorable . The room had a very weird smell( in which they were kind enough to switch me rooms). Was not the best at communicating that there would be Very loud drilling and hammering happening in the early morning shaking the walls and the window of the hotel.

I will start with the pros of booking at this hotel. Ambience was amazing when you walk into the hotel. The aromatics are sensual and creates a relaxing feeling. The location is nothing more short of great. The subway, Central Park and all stores are within walking distance. I suggest you take the walk. If you choose to stay here try Jams restaurant 5 stars. Now the cons… at the front desk I asked about the EV chargers to which I was told to refer my questions to valet. Ok valet informed me that the EV Chargers has been out of order for some time. Disappointing because as I expected a way to charge. Ok whatever. Now the room…it is like the size of a dorm room. The view that is pictured is a facade. My room was on the 4th floor and the view was the HVAC system for the next building with debris. On Saturday the room was FREEZING and guess what the a/c thermostat read “offline”. This was definitely not what I expected for the price I paid.

Small, it’s a excelente stay if your looking for shopping

I was completely surprised. I’ve stayed at other locations and was much better.

The ambiance and decoration of the Hotel is very nice, warm, hommy. Staff are all very nice and welcomning, specially Felicia at Front desk at night who always made sure we had everything needed.very Helpful. We had some incidents going on with the fire alarm on the last day early in the morning, due to some malfuncion, but other than that everything was good. Was given a complimentary late check out so we could take some extra rest, MANY THANKS We will come back for sure when visiting NEW YORK again, is is just a short walk to central park, The Gym is of good size and well equiped. the doors could perhaps be more soundproofed can hear neighbours sometime slamming the doors when going in and out.

Passable

Not the standard for a 1 Hotel property. I came in late and the fire alarm was falsely going off the entire time. No courtesy call and no zero attempt to accommodate the guests. The rooms need some work. Felt dingy and could use some serious touch ups and repairs. Just didn’t feel like the others.

5 star perfect place