AC Hotel by Marriott New York Times Square

great location. Ricardo at the front desk was terrific. Will use this hotel on nest NYC trip.

I had a delay in my travels, and the hotel accommodated me and worked with me to make sure I could check into my room. The staff was very helpful, and the area is quiet considering its surroundings. Would stay at this hotel again in the future.

We had a wonderful stay at this hotel! The location was perfect, the room was clean and comfortable, and the staff was very friendly and helpful. Everything was exactly what we needed for our trip to New York. We especially loved how convenient the hotel was to Times Square and many other attractions. We would definitely stay here again and highly recommend it to anyone visiting New York! ⭐️⭐️⭐️⭐️⭐️

staff room was small, I paid for a room on the top floor and received a room with a poor view

Very poor

Perfect location , early check in

Staff was great, very welcoming, friendly, and attentive. We didn't eat on property so can't provide any feedback on that, but the concierge gave us fantastic restaurant recommendations which we used throughout our stay. The rooms are a good size for a NY hotel. We didn't feel cramped. It would be nice if the rooftop bar stayed open later, but that's the only negative. It's conveniently located to central subway stops so getting places was a breeze. We'll absolutely stay here the next time we're in NYC.

The location is good and the hotel is clean, but I think we were put in the worst room in the hotel. Right across from the lifts and a view of an old abandoned building. It was clean enough but not a pleasant stay.

Great staff and location! Very friendly Minor issues: - shower head shaking randomly due to unknown reasons - cleaners come after 4pm in the afternoon. It's really hard to leave for 20 mins after a whole day of walking, when in the morning the cleaning starts literally next door at 10am

Good location just off Times Square. Plenty of restaurants nearby and subway close.

Superb

Staff was incredible !

I loved the staff there the most. Guest services were friendly and accommodating. The rooms were very clean and well maintained by house keeping. The only thing is when it rained there was a leak from the window.

The staff was very helpful and had great communication.

This hotel was perfect location. Close to subways.

The nicest staff. Great location. Clean.

Location is perfect, and I thought it would be very noisy because of its location. But it is perfect and we have a great sleep during our stay. Highly recommended AC is a bit noisy, I usually turn it off while sleep.

Exceptional

I would come back to this hotel! It’s clean well maintained the staff were amazing especially the front desk! Very informative with Resturant suggestions! The roof top lounge was ok.. the waitress we had wasn’t really attentive but it’s fine the hotel itself was a boss! Top floor with views for sure!

The staff at the reception are really caring and enthusiastic and the location is awesome The room facility is not satisfying, a little bit clogged in the toilet, the faucet is moving. BUT the most annoying thing is how the staff cleaned the room, the staff can never see what I really need unless I drop a note. And staff threw away the things I need, I was very disappointed every time I got back room