Astoria Inn LaGuardia hotel

Convenient location Didn't like the floors in the room and the bed with its stupid metal skirt was very loud....

The tv didn’t work, WiFi wasn’t the best at times and the plugs didn’t work in the bathroom and another one near the nightstand.

Good place to stay if you need something quick and simple. Rooms were clean and had a fridge which was a plus. Only thing I will say is the air vents and shower head didn't seem cleaned and the filter was probably not changed in a while, aside from that I would only stay here if the prices are low and its short trip!!

The parking space is helpful but limited.

Towel need to get new very old not look clean, should to mop the floor.

Exceptional

I recommend taking the following precautions: 1. Do not provide or confirm card details at reception unless you clearly understand and authorize every charge. 2. Be cautious when staying at this hotel. my experience left me feeling that my situation was handled unfairly. 3. Ensure that the name on every booking matches your passport or ID. otherwise, it would be taken advantage of Here is what happened: I booked two consecutive nights at this hotel through different booking platforms and under different name formats. On the morning of the first check-out date, I informed the receptionist that I had another reservation and asked them to extend my room key. They did so, which led me to believe that my stay had been properly extended. However, when I returned to the hotel that evening, my room key no longer worked. The reception staff told me they had assumed I would not return and had deactivated the key. They did not tell me that they had charged my card an additional $201.79 for the second night. I only discovered this charge approximately one month later. Had the hotel informed me at the time that it intended to charge my card for the additional night, I could have clarified that I already had a separate reservation covering that night. Instead, the lack of communication caused unexpected charge.

Staff were always welcoming and willing to help with anything we needed! Location is great and amazing food around the area!

This was the first time I encountered such an issue after many years of hotel bookings, and I would like to share my experience as a reminder to other travelers. I recommend taking the following precautions: 1. Do not provide or confirm card details at reception unless you clearly understand and authorize every charge. 2. Be cautious when staying at this hotel. my experience left me feeling that my situation was handled unfairly. 3. Ensure that the name on every booking matches your passport or ID. otherwise, it would be taken advantage of Here is what happened: I booked two consecutive nights at this hotel through different booking platforms and under different name formats. On the morning of the first check-out date, I informed the receptionist that I had another reservation and asked them to extend my room key. They did so, which led me to believe that my stay had been properly extended. However, when I returned to the hotel that evening, my room key no longer worked. The reception staff told me they had assumed I would not return and had deactivated the key. They did not tell me that they had charged my card an additional $201.79 for the second night. I only discovered this charge approximately one month later. Had the hotel informed me at the time that it intended to charge my card for the additional night, I could have clarified that I already had a separate reservation covering that night. Instead, the lack of communication caused unnecessary confusion and an unexpected charge. In my view, the hotel should have verified the situation before charging the card, especially because I had already told the reception team that I had another booking. At a minimum, the hotel should have notified me immediately about the charge and explained why my room key had been deactivated.

Very good

Prime location Bug and cockroach all over the floor and counter. Really disgusting.

Superb

Staff were friendly and tried to be helpful Air conditioning doesn’t work - front desk staff tried to help us by providing fans but it was way too hot. At $750 for a 2 night stay, working AC is a minimum standard Beds and pillows uncomfortable.

Clean room. No airport shuttle which was not great. The TV didn’t really work. Definitely clean and worth the stay for a quick visit. Great location as good places around in the area to eat.

We spent a really good time in this hotel! The neighborhood can feel a bit overwhelming specially if you’re the kind of person that likes to walking around, cause there’s too much bars around, but it doesn’t bother you once you’re at your room, also the fridge wasn’t freezing enough! But other than that, everything was good, clean and comfortable, the bus stop is just around the corner and it took us less than 10 minutes walking trough the nearest train station

Rooms are clean workers are friendly, helpful and it's convenient for me in Astoria

It was just a little hole of a room for the price. So tiny. It looked like a closet turned into a room.

was ok

Clean room, nice staff

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