Club Wyndham Midtown 45

The room and location. The terrible 'hard sell' on check in for timeshares. Taking money from my card without telling me. When I insisted on a refund and expressed how unhappy I was aboutthe whole scenario the staff member ripped up an associated document in my face. Unacceptable and impacted my whole holiday.

This was a great location! N/A

Excellent Hotel in midtown Manhattan

I found a mouse in my room in the middle of the night it’s crazy!!!!

Great location, great room set up and good staff

Very nice apart hotel in NY, very nicely located. The studio I stayed in was better equipped than my kitchen! Staff was very nice too The only slight minus was no breakfast option available in the hotel since there is no restaurant, but very centrally located so not hard to find a place. And there is free coffee available in the hall.

Has a great terrace and lounge on the top floor. A bit dark. The room could use more light. You have to go around the room to light all of the lamps, no centralised lighting.

Nothing Staff was unwelcoming and tried to upsell me products without clear context until I started asking questions. Disgusting behavior

I loved everything! I was in NYC for a short work trip but I’ve been given an amazing corner room, I believe 407, with a lovely view. The position is great too, in Midtown close to everything.

Hotel was clean, staff was courteous, and noise was kept to a minimum given the construction around the building. Didn’t encounter any hassling for timeshares. Was here for two day business conference located on Park Ave which was a 10 minute walk. Deli on the corner has some really good sandwiches and Grand Central Food Court is only a 10 min walk away.

Our stay was good except the very loud noises outside and inside the facility very early every morning

The sofa bed was an el-cheapo. There's a support bar that runs across the bed just under where my shoulders were. We had to take the mattress off and put it on the floor...that was more comfortable than having it on the fold out sofa frame. It wasn't a really big deal as that's just how a lot of sofa beds are.

Good location When I arrived they informed me that because my reservation is through booking.com they have to charge me $250 deposit per night which doesn’t make any sense to me

The champagne at the check in was 5 star. Elevator

The room was very large. The bed was good and so worth the linens that’s about the best I can say. There’s some kind of timeshare racket running out of this hotel and when you arrive, they stop you and they make you promise that you’re gonna come to some thing the next day to learn about their timeshare and they’re gonna give you free trips blah blah it was obnoxious. Also, the rooms are very out of there wasn’t a single electrical outlet near the bed. The bathtub was difficult to climb into and there was no hand shower. it was very noisy in the hotel. People were yelling and the doors don’t fit well so you get all the noise coming through.

nothing to note

The one bedroom app has plenty of room for a couple + 2 kids. We loved having the possibility to cook/eat in the apartment. Roof top lounge is a wonderful bonus! Amazing view. The staff was also really kind and helpful. A little bit noisy due to the roadwork behind the hotel, but nothing crazy.

The room was way more spacious than another hotel we stayed in Times Square, location was still just as accessible to everything, in fact closer to the main subway stations and a whole street of food and coffee right at the doorstep pretty much. Great facilities, big comfy bed, multiple mirrors, storage space and a really nice big mini fridge which was great for summer (August) as it was very hot so we could keep drinks cold. There was also option to attend their rooftop events scheduled for the week. We didn’t have much time to experience but great options on there if u are staying a while and have a free evening. Friendly staff too! They were also helpful in letting us check in early and holding our luggage while we did our last shop before we heading to the airport. There is also a hot drinks station which is also a very nice touch :) one last thing, the doorman and front of house staff were amazing and super helpful is suggesting when to take an uber and comparing prices with their options. It was raining when we left and we had help getting our suitcases into the car by the hotels door staff which was super lovely. Overall great stay! Not much to complain about other than I wish we stayed there longer than 3 nights :)

Erica Hartnett/ Nerico / Johanna / Stephanie were really helpful in printing my documents. Wait times at elevators can be long

Very good location. Clean rooms. The rooms look nice and well equipped. Enjoyed the rooftop on floor 33. Very nice view and quiet place where you can drink and relax. Nothing