Grayson Hotel in the Unbound Collection by Hyatt

OK for a leisure stay but would not recommend for business. Wi-Fi inadequate for any video conferencing use and the work area is very uncomfortable.

This was the perfect hotel to stay for the NYC marathon- right by the midtown bus pick up. The area was also convenient to the public library, Bryant Park, and Times Square/Broadway shows. Room was clean and quiet, staff was helpful. Would definitely stay here again. Thank you!

Hôtel au delà de nos attentes : - chambre propre au goût du jour - le personnel est incroyable, attentionné, respectueux et professionnel. - très bien situé - rabais sur un parking accessible et pas très loin! Je recommande et nous y retournerons pour nos voyages à NY assurément! :)

Clean rooms. Great location. Friendly staff. Variety os Restaurant's.

good stay

The room was way too small. You could hardly move for that kind of money. Next time I’m gonna stay in Wales. This was my second day. Food was excellent. Breakfast was excellent. Efficient stuff so

The room, although very small had everything we needed. We were greeted warmly and offered a room upgrade and complimentary room credit due to us both celebrating our 60th birthdays and we very much appreciated the guesture. The hotel is very conveniently located for Time Square and Grand Central without being right in the hustle and bustle and only a block away from Bryant Park which would be very handy in the summer. The rooftop bar is very nice, unfortunately there was a private wedding on the night that we were there and we briefly had 1 hour before we left but it was pouring with rain so couldn't go outside. The best part was how comfortable the bed and pillows were. Id definitely put this on my list to come back to

Nice room, mattress firm and comfortable, shower good

Everything was perfect, everyone is super nice

Very very nice hotel with a New York feel. Everything was baller and in a great location. 2 small notes, your price gouging on the room service, I know it’s a delicacy

Enjoyed the location and friendliness of the staff. The shower was a little dirty and gross, but the bed was comfortable. Breakfast was okay and hallway was pretty noisy at night.

This is the second time my partner and I have stayed at this property. Everything is updated and modern. Additionally, it is in a great location in Midtown, allowing easy access to anything you would like to see in the city. There were corners of the room that could have been dusted a little better. It looks like the housekeeping staff is overlooking these areas.

Location is awesome to train station. Quieter than expected.

When picking this hotel, request a city view. Didn't expect it, but got amazing view of Empire State Building! Hotel is close to MTA and Grand Central. Very happy with the location

Such a clean hotel, great location the staff were so accommodating. Let me check into a room way earlier than anticipated overall the great experience.

Lovely stay

The umbrella in the rooms are a nice tough. Staff was very polite and helpful. Rooms were well appointed.

Exceptional

The staff are very nice, kinds and helpful I didn't like the roof in the bedroom

The staff are very nice, kinds and helpful ? I didn't like the roof in the bedroom