Kimpton Ashbel New York Park Avenue

We had a great experience at this hotel. The staff was amazing and accommodating. Room was clean and spacious. This hotel was so close to Grand Central and walking distance from so many restaurants, Bryant Park, Times Square. It made our stay so convenient. I have always had a good experience with Kimpton hotels. This was my first time staying at the Ashbel and I would definitely come back.

El establecimiento cumplió con mis expectativas, habitación limpia y agradable con todo lo necesario. El staff de limpieza muy atento y pendiente de mantener el cuarto limpio y arreglado. Además la ubicación es privilegiada. Sin duda volvería a hospedarme en este lindo hotel.

Overall great stay and beautiful property. Most of the staff were really kind and welcoming, especially the doormen and the front desk gentleman that checked us in late at night. Every employee you walked past said hello. Some of the housekeeping staff on the phone were rude when calling for items. After checkin I noticed our sink was leaking and there was still left over items from a previous guest in the drawer under the sink (used ziplock bag and dirty makeup brush). Sink was fixed as soon as I let them know in the AM, but housekeeping should pay closer attention to cleaning. Room was nice and spacious for New York standards, we were in a 2 bed room. Beds were comfortable and good water pressure/hot water for the shower. I thought it was very odd housekeeping didn’t refill your waters or amenities daily (q-tips, cotton rounds, shower cap, etc.)- you had to call for everything to get refilled. We even ran out of toilet paper. Didn’t use the gym or come by for social hour or morning coffee/tea but sounds like a great touch for early mornings or waiting for your room. Common waiting areas were nice and spacious, lots of space to sit. Location is prime, around the corner from Tompkins bagels, Los tacos No. 1, 5th Ave, and <5 min walk to grand central station. Always felt safe. Last thing that put a huge damper was we were next to a connecting room and those people were so loud at 2AM, and then 4AM the next night. Yelling, dropping things, on the phone…terrible.

Prepare for a tiny room (it is NYC, but this was the smallest room I think I've ever stayed in compared to other NYC hotels). The elevator buttons worked half the time, my door wouldn't close until maintenance came around to fix it, no full length mirror in thr room (kind of a must?!) and you can hear your neighbors. It wasn't horrible, but this isn't a Kimpton I'd return to. Location is great for getting to the subway - and if you're running the marathon, it's perfect for shuttle pickup on race morning. This is more of a stay for the location, not for the amenities kind of hotel. The staff were VERY friendly and accommodating - no issues there whatsoever!

Good

Passable

Exceptional stay! Great location.

Great spot, bed really comfy. Fantastic location too — Will stay here again.

Location is very good, room was very clean. The bed and pillows were very comfortable! Very small bathroom:( there is no where to eat or take some snacks in hotel:( and hotel is too overpriced:(

Cleam room

location is amazing, very close to every major attraction, the hotel itself is clean and cozy.

The property was nicely decorated, clean, well appointed and the staff were helpful and friendly. I would definitely return there

Decor and rooms size

Small room, tiny bathroom with even tinier shower. Only one hook and a towel bar inside wet shower. Very little water pressure. Needed service to improve this in order for toilet to flush, shower pressure remained low. Coffee maker not present in room as advertised but complimentary coffee served early am in lobby. Room was clean, comfy bed but hallways a bit cramped w housekeeping leaving stuff in already narrow spaces. Limited but expensive breakfast items sold in lobby area. ( small juice, small yogurt w soggy granola and tiny muffin came to $25.) All in all disappointing considering the price of the room.

I'm an IHG member and have stayed at a Kimpton property in Miami, and hoped for the same experience, but was disappointed. I know its NYC that never sleeps, but I think the hotel rooms should be soundproofed. I slept poorly due the constant ambulances and box trucks going down the street and I was on a high floor. I had to ask for water for the room, which should be complimentary and already in the room, the ice vending machine is located only on one floor, so if you staying on a high floor, it may take a while via their elevators. And as I have VIP/ Gold tier status, I had to ask multiple times for the complimentary wine that was part of my package, finally received, but only enjoyed it the night before my departure. In addition, I found the shower to be small with a rainshower that slowly trickles, and when I place my arms down to its side, that's the width of the shower. It's because the hotel was close and in walking to the events, shopping stores, and restaurants I planned to attend, why I chose that hotel. I realize they did some renovations, but there's definitely more improvements necessary given the nightly cost charged. However, on a positive note, the hotel staff were friendly, and my varied requests were honored.

The room is modern and the size is adequate compared to other hotels in the area.

Thoroughly enjoyed my stay. The doormen were quick and attentive, the cleaning staff were friendly and quick, the cocktail hour was a cute touch, and the front desk staff were so helpful - I even received an upgrade to a larger room facing Park Avenue upon request, which made our anniversary trip all the more special. The renovation is lovely - very modern - and the location is central (almost to central) to the bustle of the city, but honestly, who visits to NYC to only avoid one of its most identifying characteristics. This is a true boutique hotel - it’s small and intimate by design - but I definitely felt like I got a solid NYC experience. Would stay again. :)

Location is perfect. Rooms were very nicely decorated and everything felt fresh and new. Lobby was lovely too. Was slightly noisy at night time with other guests. No street noise which was good. Very safe and central location.

Property had been recently renovated and evrthing feels new and updated. Staff was always helpfull. We will be back.

The bed was comfortable; the bathroom was clean and the water was hot. But I didn't like the fact that I could not close the bedroom curtains and the walls were thin enough that I heard people talking in the next room.