Moxy Brooklyn Williamsburg

The staff isn’t friendly nor helpful and can sometimes be quite rude and unprofessional. Won’t be staying here again. At one point they fully couldn’t locate cc authorization form.

Very good

location small rooms, strange shower and sink arrangements in the room, slow elevators, very slow checking in service, luggage storage inconvenienced. Downstairs bathrooms very dark

It’s New York, so the hotel rooms are not huge - but my kids enjoyed the novelty of the bunk beds. Highlight though was the staff - they were great, and very friendly and accommodating - had an amazing surprise set up for my daughter who was celebrating her birthday. Would definitely stay here again if we’re travelling as a family.

Location and first floor bar when not packed. Very very small room, hardly any place to set or hang anything, super loud pounding noise in the middle of the night from the club upstairs.

The location is excellent, and the hotel has a cool, young, and modern vibe. I paid for my stay through Booking.com, yet I was double — almost triple — charged. I provided my credit card details solely for deposit purposes. The fact that they accidentally used my card to charge me twice for the same stay is completely unacceptable and reflects a careless handling of my personal and financial information. They only refunded the duplicate charge after I noticed the issue and contacted them. Had I not noticed it myself, I could have continued being charged without realizing it. Moreover, the amount I received back did not cover the foreign exchange fees I incurred when the money was converted from USD. This made it a very disappointing experience, and I cannot recommend this property.

Staff was very helpful and responsive.

For this price, I can find a better hotel. And they charge property fee. What a joke lol

Everything was great. Wasn’t too fond of the bathroom setup in the rooms, but other than that it was a wonderful quick stay.

Exceptional

Staff was excellent taking care of us while we unfortunately had to wait for check in but they did everything they could do to make it right and then some. Room was clean and spacious compared to other moxys I have stayed at in NYC. Neighborhood had good food access and parks nearby would definitely stay again.

It was my second time staying here - it's a great location, super spot in the bar to do a little work and get some lunch, and the staff were so professional and friendly. One nice touch was that I stayed there during the World Cup matches, and the staff put up a TV and I had a lovely time with other guests watching the games and chatting over a glass of wine in the evenings.

Excellent room, comfortable bed, friendly and efficient staff. The location was also quite good as it was less than a half mile from the subway station (L Train).

Rooms are small but very clean and nice. Good vibe in the hotel and general area

The hospitality has been consecutively amazing. This was my second stay at the Moxy Williamsburg this time for my birthday and I was warmly welcomed by Anisha and Marcus. Marcus made sure each day of my stay was perfect. I will be back again. Thank you for such amazing accommodations.

Exceptional

Bar lady was super nice

Every space was clean Rooms are incredibly small

Fun hotel in excellent location for exploring Williamsburg. Parking garage available nearby. Nice lounge scene. Rooftop views great.

Moxy was such a clean property to stay at. The staff was super helpful with answering questions, looking for an early check-in, and etc. The room itself was comfy and anything we were missing was just a phone call down to the front desk. Also loved the bar in the lobby. Perfect for a quick night cap.