Royalton New York

Ok

The public areas of the hotel are beautifully maintained and the lobby is quite spacious. It looks like there was a once a hotel in the restaurant and although there isn't one now, there are plenty of options (both high-end and budget-friendly) within close walking distance of the hotel. The room are spacious, but the furniture is dated. There are limited channels on the TV, but you can pair your mobile device to the screen. The staff of the hotel is very friendly.

The young lady at the front desk was very nice and very friendly

It is sad to see the Royalton in its current condition. Once a popular gathering place with a bar scene and restaurant now it has neither which makes the huge lobby area seem very empty. That said, the 44th street location is still very convenient! My room was clean but definitely in need of an upgrade. The staff was friendly and helpful.

The staff were nice but the place is totally run down. The carpets are stained and nasty, there is mould everywhere and it has not been well maintained in decades it seems. The main floor is dark and dingy and the restaurant is long closed but tables remain. This place has seen better days. It will likely be shut down soon it seems.

The room was one of the most spacious options for the most reasonable price. Great staff and amazing room!

The faucet came off the wall and started spraying all over me and the bathroom.

The staff were great. The room was not worth the high rates. It was clear that the room had not been properly ventilated for a while. Floor boards require attention. Bathroom amenities are too fragrant for persons with allergies. Pillows were too soft. The lack of TV channel options was interesting in 2026. I don’t plan to return.

The hotel was opened in the 90s and hasn’t been updated since. The facade is under construction and there is no bar and no dining facilities. Room was big and clean.

Clean room, and check-in was efficient. Near to Times Square, shopping and restaurants

Albergo con stanze grandi, questo è il suo punto di forza, personale disponibile ma la struttura è datata e avrebbe bisogno di una rinfrescata complessiva. Le stanze pulite ma non eccessivamente le zone comuni.

friendly staff , sparkling clean, comfortable bed, large bathroom and shower coffee/tea in room

Beyond dated. Needs a major refurbishment

Location and size of room - bathroom an shower were top tier for an “old” building. Asked for additional set of towels/washcloths but never came.

The location and the folks at the front desk I cut my arm on a sharp edge stinking out from the bathroom pocket door!

The Royalton was terrible. First, the staff was pleasant and helpful. The location is good, near Times Square. However, the rooms were filthy. Spots and uncleaned areas on multiple carpets and furniture, There were no amenities, as far as I can tell. No coffee maker in room. I didn't use the so-called business center, but was charged for Internet and "resort" fees of $200 which was added to the already paid bill that was reported to pay for the business center/gym. The furniture was old, cheap and worn. There are no safety handles in the bathroom. There needs to be more plug-in sockets for IT devices. For the fees charged I'm sure you can do better and I recommend not staying there.

The location is great! However, needs maintenance. The curtains were broken, the sofa was stained. The phones in the room didn’t work.

The location was unbelievable. The staff was great and they offered free bottled water and gave us an upgrade to a huge room not just buy New York standards, any standards. We loved retro feel of our room end of the lobby. It was like stepping back in time in a very cool way. It was too bad. They didn’t have the bar and restaurant operating, but I could see it being a great place once they do get to that point. We will be back.

The size of the room and art deco theme No coffee maker in the room The lobby was out of "the Shining" movie as it looked like 150 seat bar and restaurant area with no one there. Eerie

Never again……