The Mercer
About The Mercer
Located in Soho, this luxury 5 star hotel is a 5-minute walk from Washington Square Park and Little Italy. It features 24-hour concierge service and loft-style rooms. Each of the spacious and contemporary rooms at The Mercer has high ceilings and is equipped with a flat-screen TV and free Wi-Fi. The marble bathroom includes a walk-in shower with body sprays. Video game systems are available upon request. This New York hotel provides private exercise trainers, massage therapists, and yoga lessons. Dog walking services are available as well as valet parking and limousines with professional drivers. The lobby features a large book and magazine library. Times Square is 3 mi from The Mercer Hotel. The World Trade Center Memorial Site is just 1.7 mi away. We look forward to welcoming you and assure you that our top priority is always the safety and well-being of our guests, our staff and the community in which we live.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Elevator
- In-room safe
Reviews
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Exceptional
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Amazing location!
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Location Food
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They made us feel like we were the only guests on the property. Everything was pristine. Truly a first class, luxurious experience.
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Exceptional
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Great location and good service
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Location and products No drawers! No coffee machine
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No drawers! No coffee machine
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It was clean and excellent location Lady at check in at 1.30am after 7 hour flight delay and missing our connection flight was not friendly at all and reluctant to be accommodating. I stayed with my daughter and her fiend and was shocked to see condom supply with cotton buds! Such a weird vibe hotel. Dark and dingy looking. Hallways are dark also. Would never stay again.
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My wife and I stayed at The Mercer for two nights while visiting New York City, and from the moment we arrived until the moment we left, the experience was exceptional. The hotel itself is beautiful in a way that doesn't need to announce itself. In a city full of bright signs and flashy entrances, The Mercer is hidden behind a simple, understated doorway. There is something wonderfully confident about that. It feels exclusive without trying to impress anyone. Our room was spotless, quiet, and extremely comfortable—exactly what you hope for after a day exploring Manhattan. The location is equally outstanding. Being in the heart of SoHo put some of the city's best shopping, restaurants, and neighborhoods right outside our door. What truly sets The Mercer apart, however, is the staff. My wife remarked during checkout that the staff was the best part of the hotel, and I completely agree. Every person we encountered—from the doormen, to the front desk team, to the housekeeping staff—was friendly, professional, welcoming, and genuinely helpful. In an age when good service can feel increasingly rare, The Mercer reminds you what hospitality is supposed to look like. Anyone can provide luxury accommodations. What creates loyalty is how people are treated. The Mercer excels at both. We will absolutely be back, and when we do, we'll look forward to seeing the wonderful people who made our stay so memorable.
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Amazing location, friendly and helpful staff. Room had just been renovated and was nicely decorated and comfortable.
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The Mercer is not only quaint and well maintained but the staff truly made us feel like we were at home. From the 24/7 service to the lovely engagement from the team, I would definitely recommend staying at The Mercer!
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Very good
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Exceptional
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Location The heat was not working and my daughter and I slept in coats. Restaurant waiters did not know the ingredients in their food and rather than finding out they lied that the ingredient was not in the dish which was a lie. No one helped with luggage not a good guest experience.
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Exceptional
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very nice staff. bed and linens exceptional
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Fantastic service all around
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Location staff, cleanliness Peope coming back late at night at talking loudly in the corridors of the hotels. The room are well sound-insulated but not the door so guests coming back late can actually wake you up.
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Exceptional
Frequently asked questions about The Mercer
Does The Mercer have free Wi-Fi?
Does The Mercer offer parking?
Does The Mercer have meeting spaces, conference centers, or conference rooms?
Does The Mercer have a fitness center?
Where is The Mercer located, and how walkable is the area?
What's nearby
- World Trade Center 1.2 mi
- New York Stock Exchange 1.4 mi
- Wall Street 1.4 mi
- Interlingua 1.7 mi
- Empire State Building 1.7 mi
- Javits Center 2.2 mi
- Nasdaq 2.3 mi
