The Ritz-Carlton New York, NoMad

Front Desk girls were extremely nice and professional. The bartenders at Nubeluz, were so attentive, and really went out of their way, especially David. Service was exceptional.

Great view

Lobby lounge bar, rooftop and quality of guests.

All of the above. Great restaurants and amenities🎉👍

Stuff is very friendly Hair in the bathtub , every single faucet was broken , I wanted to take a bath but i couldn’t. I requested an iron 30 minutes later I called back , sure enough they forgot about it. I had a meeting at 6.30pm at the restaurant, I got my iron 6.28pm, finally. I was late , because I was waiting for my iron 45 minutes. Next day cleaning lady showed up with no fresh towels , she said we ran out of them. But after giving her tips she brought me couple fresh towels but no fresh robe , hotel is packed and no enough fresh towels for every room. Seriously?

Very courteous staff. Clean rooms. Great location

It was PERFECT pace for a honeymoon

Everything was fantastic!

Great location, great Hotel. Great people great and then he’s great food highly recommend.!!!!!

Incredible experience. Was upgraded to a suite for our anniversary for free. Bottle of champagne chocolates a card! Can’t say how great this was. The price lol :P

Staff

Amazing

To New York and this hotel did not want to refund me my money !!

Great property overall. The rooftop was really beautiful. I paid around $1400 per night towards the end of July. I would say the price and overall design of the room weren't worth what I paid. The room was spacious and the bathroom was beautiful but the sleeping area was very lackluster and the view was pretty mediocre.

Very nice

Alls well at the NOMAD Ritz. Stayed at this property twice in June, 2025 and the staff and restaurants are top notch.

I loved how quiet it was.

Location and the roof bar First day we got there the fire Alarm system having issues . It took them couple hours to get fixed that was a scary experience . Bar furniture sofas were kinda torn and old

This was probably the 10th time staying at this hotel, and the experience has always been sub-par. Phones are not picked up by any member of staff, in-room dining takes at least 30 minutes to deliver a set of cutlery and a can of soda, and if you order food, it takes at least 10 minutes for them to call you and notify you that it is in the lobby. During this trip they even forgot to clean the room one day and after arriving to the room past 9pm, no one in their staff noticed that service had not been done. We had to request a cleaner, which took another 40 minutes to be sent to our room. Nothing about this service is 5 stars or worth the price.

Good design. Very disappointed. A very high cost (almost 7000 dollars for three nights, bed and breakfast) for a relatively small room and very limited service. Staff not very attentive to customer needs, no welcome gift, the staff's attention seems to be focused on the customers of the Nubeluz restaurant and not on the much more paying guests of the hotel. Our daughters were not even able to visit the rooftop, because they are 10 and 15 years old. Really too many flaws for the quality / price ratio.