Graduate by Hilton Richmond

It was located very close downtown. The staff was AMAZING! My room was very comfortable and clean. Uses valet service and they were wonderful also. The hotel rooftop bar/restaurants/pool was closed. But it was a air quality issue going on at the time.

The rooftop bar was also disappointing. There was a very strong smell of gas both days I was there, which made it unpleasant to spend time there. This was my second time staying at this hotel, and unfortunately, it will be my last.

Very nice bars, particularly the rooftop, but they close them both as early as possible, way before the advertised closing times.

Didn’t like that coffee was only available for short period of time. Had a sandwich that was not what the description read on the menu

Good location

The hotel was nice overall. There is only street parking or valet parking available, which can be a little inconvenient. Breakfast was good, but it would have been even better to have a buffet option with more variety. Overall, we had a pleasant stay.

Staff was excellent at Graduate by Hilton Richmond. Efficient and quick check-in and amazingly quick service from the front desk (take out utensils) gave us a great experience on our short trip. Great location, quiet, comfortable. Definitely recommend

Great location but a bit tired. Hallways smell like vape and weed. Room had trash from previous guest. Staff were busy always gossiping instead saying hello like ever.

Always a winner

Old tv that the picture was flashing, reported 3 times over 3 days before it was replaced. Room wasn’t cleaned 1 day out of 4 Staff act like they can’t be bothered, specifically at breakfast Overall pretty crap

Great location, great hotel

This was a great hotel. It had an old style with new amenities. I would definitely recommend this hotel for anyone visiting the area and VCU.

V. nice

No coffee in the lobby or sometimes during breakfast. We checked in on a Wednesday, and the bar was out of several kinds of bear and seltzer drinks. We checked out on the following Tuesday, and nothing had changed. Room was ok, it was dusty and the shower floor could have been a little cleaner. Maintenance is terrible. the mirror was hanging off the wall, instead of painting the entire door it was spot painted and the color didn't match, the mirror in the bathroom was also not fully attached to the wall. The hallways smelled and so did the elevators, My question to you is do the people that book directly through you and not a third party get better rooms? Because I don't understand how you can call yourself a 4-star hotel, The staff was fantastic. Very friendly and helpful.

Close to the Track: 12 minutes drive to the Track. Longer on Race days of course. Rooftop Terrace with breathtaking views and sunsets and the Amazing Lights of Historic Buildings. Rooftop Pool 😳 Unbelievable.

Very clean good service

Great Staff. The rooftop bar was wonderful. The valet service was excellent. And the gym was one of the best hotel gyms around - a large selection of free weights, kettle bells and natilus machinery.

It’s so convenient to have the café and bar right on site.

Perfect location,amazing staff,great size room and perfect place to stay visiting my son at vcu The parking not being included in the room price

the clean room and the boutique style decor.