Omni Richmond Hotel

We love this hotel. It was in a perfect location. The staff was very friendly and everything was clean.

Superb

Employees were exceptional . Very helpful , friendly and knowledgeable. I could hear the TV in the room next door . I was in room 606. I don’t know if the TV was just turned up ridiculously loud - or if the walls are just that thin . But it was like I was watching the movie with him. Neighbor turned the TV off about 10:00 pm - so it all worked out.

Great location. Should disclose valet fees

Superb

Very wonderful stay exceptional front desk as we checked in everything was good restaurants were excellent. Sean the driver for shuttle excellent he knew where to go referred us to a swaray of places to eat. Adrain the front door guy was very hospitable as well the housekeeper staff phenomenal no complaints I’d give this Hotel best rate ever.

Exceptional

I wish the toilet wasn't so low down.

The Richmond Omni is a wonderfully grand and well maintained property. We were greeted by very professional and friendly staff. Unfortunately, our room was not ready when we arrived, so we headed to the bar for a couple of expertly crafted cocktails. Our room (on the 18th floor) was beautiful and clean. The hotel uses automated messaging to text you updates and allow you to check out virtually. I have stayed in Omni hotels before, but this location felt the most upscale. Definitely would recommend this to anyone looking for a luxury hotel experience at a mid-range price.

The hotel was clean, comfortable and we ended up eating dinner at the restaurant both nights because it was convenient and tasty!

Very presentable and airy feel. Helpful staff and nice clean room. Bar area is large and comfortable and buffet breakfast excellent with lovely omelet station. Pool is indoors and like a tropical jungle with humidity. Not for me unfortunately.

Exceptional

Excellent experience I’ll never stay anywhere else in Richmond. Room was clean. Staff was excellent. The restaurant downstairs I had great service and everything that I ordered was to my satisfaction. Highly recommend.

Very nice n clean

Vey clean. Great location

People were very friendly and helpful. Great location

Staff was amazing Very clean and great location

Exceptional

Exceptional

Omni Hotel is top notch, this was our first time staying at an Omni Hotel and we loved it. It was clean, the staff was awesome, they provided us with great places to visit, and eat. And I cant say enough about the bed....it was the most comfortable bed we've slept in away from home. We've stayed at other brand properties but none compare to the service and quality at the Omni Richmond.