Courtyard by Marriott Wilkes-Barre Arena

Wonderful stay

Nice hotel.

The room.was very clean, quiet and staff was very courteous.

very nice and clean. Breakfast was fantastic

Very convenient for this trip.

The staff greeted us warmly and answered our questions on dining and local activities. We had an enjoyable experience. We just wished the bar area had been open at check in time. We went elsewhere for refreshment and light snacks.

Location is good. Room and bed was uncomfortable. They charged more than the agreed upon price and charged more to our card than what was on the invoice we were provided.

Did not eat breakfast. Had a light supper at the cafe, a margarita that was wonderful. Nothing.

Great stay buy the little fridge that only cools for 2 hours sucks.

Let's start with the positives, the hotel is in a convenient location to Mohegan sun, and the room was spacious, after that there not much positive to say. Yes the room was clean, but the shower head being held in by caulk, the stains on the ceiling, the iron board being broken, the TV not working, are just some of the disappointing things about the hotel. They have a coffee/ bar area, but the 3 times i.went down no one able to help me, and before you ask, yes I went down at times that I was told by the front desk that someone should be there. And when I did stand at the bar area waiting, clearly with the front desk seeing me there, you would think they would try and help me, instead they just ignored me. Overall, it was a disappointing stay, and I will not be going back there again.

The shower in our room was absolutely not cleaned properly for some time. We booked a room that happened to be handicapped accessible. It was the only room available at that time. It had discolored goo leaking out of the safety handles. Even worse was the clumps of hair on the safety seat, as well as what looked like a red substance on the wall under the seat . Very dissatisfied.

Nice stay with a small but nice indoor pool. Handicap room worked well with excellent shower facility. Breakfast was not included is the only drawback for our stay.

Every where was super clean and the hospitality was impeccable.

We could not sleep because water was running through pipes in the walls all night long. Very loud and very disturbing. We spoke to the manager on duty at check out and they have yet to get back to us as promised. very unpleasant situation.

C FC B

Clean rooms friendly staff and a vrry convenient area

Friendly staff pubic hairs in bathroom corners, shower and on countertop and a stink bug in there to boot. Old style thick comforter put underneath modern sheet blanket which did not make sense.

Very clean rooms and atmosphere during Happy Hour was relaxing and fun. The food and drinks were delicious! The staff was always avaliable. The location was perfect for the activities we had planned.

The breakfast was delicious, and all of the staff was courteous and polite. Truly a wonderful stay.

Clean room, pleasant staff. Nice place to spend the night