Residence Inn by Marriott Wilkes-Barre Arena

Our room was beautiful, comfortable, and very well maintained. We really appreciated the attention to detail and how smoothly everything went throughout our stay. It was the perfect place for a weekend getaway, and we would definitely stay here again! Thank you for making our weekend so special! We highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.

Exceptional

The atmosphere around the property was a perfect pick. Walking into the hotel you are greeted with an amazing open area with plenty of seating. The outside area is something I’ve never seen it add a little touch like you are home. Me and my wife absolutely loved it. I don’t have any complaints love everything! :)

I would definitely recommend this spot.

Everything was clean and shiny, bed was comfortable, kitchenette was a very nice feature. I was not told about the $80 charge to my card for incidentals either on the booking site nor at the front desk when we checked in. I was not told at checkout either. I found out when I looked at my bank account...the receipt didnt even show the charge. I called and asked, and then I was told. Normally if this is a thing, we are told up front, and then it's a card on file in case, but it's never actually charged unless it's needed. I then had to scramble money to pay to get my dog out of boarding because this charge was taken out of my account and now I have to wait 3-5 days to get it back. VERY angry about this.

I was not told about the $80 charge to my card for incidentals either on the booking site nor at the front desk when we checked in. I was not told at checkout either. I found out when I looked at my bank account...the receipt didnt even show the charge. I called and asked, and then I was told. Normally if this is a thing, we are told up front, and then it's a card on file in case, but it's never actually charged unless it's needed. I then had to scramble money to pay to get my dog out of boarding because this charge was taken out of my account and now I have to wait 3-5 days to get it back. VERY angry about this.

Cleanest in the area

A special mention goes to the person serving breakfast. He is incredibly kind, humble, and welcoming. Even when it gets busy, he makes sure no one has to wait too long and always serves everyone with a smile. I’ve had a great experience every time I’ve stayed here and would highly recommend this hotel!

Superb

Very good

The pull out couch wasn’t comfortable. The king bed mattress is also too soft. Everything else was very good.

The hotel as a whole was great. The only problem we had was the beds were very lumpy and uncomfortable.

The only problem we had was the beds were very lumpy and uncomfortable.

Beautiful property. Well kept, clean and updated. Rooms were very spacious. Pool facilities and breakfast were great. Love the rooms, pool, breakfast

Beautiful place, friendly staff!

The breakfast was great and good food n/a

Staff was very pleasant N/a

Clean Staff was very pleasant N/a

Clean and well kept

New