Quality Inn & Suites Hanes Mall

As far as hotels go, this place is no luxury. The amenities are middling, rooms generic, and the overall atmosphere is just... eh. But the staff are what really makes a hotel shine, and shine they did. Tom was an excellent host. In every interaction, he went above and beyond to ensure his customers had satisfactory lodgings. He took my concerns seriously and I witnessed him doing the same for others as I passed through the lobby. His exemplary courtesy and calm, cheerful demeanor really brightened my stay. Add to that the clean pool, superb AC, and free parking, and it's definitely a worthwhile lodging. If I had the misfortune to return for similar business, I'd be comfortable staying here again.

Room was horrible. The room next to me had several loud rude kids in it. Once my room was switched as soon as I walked in it was a big cockroach crawling up and down the wall.

Cheap place, they also offer weekly rates for the local population there was a bunch of parking lot people

I will be comin back

Ok

Very nice and affordable stay!

Location was decent It was very run down. I have spent less money on a better facility. The toilet leaked. The water pressure in the shower was bad. The shower was very dated. There was over-brush on the paint. Black mold was attempted to be hidden by ceiling paint. The curtains wouldn’t close all the way and were missing accent curtains. The AC control panel was busted. The electric outlet were loose.

Nothing Everything. Black mold. Roaches. Drugs being done in open air. We packed up and went to our next destination

The staff was great! The property on the other hand seemed as it wasn’t kept up.

Bugs and people in the area were sketchy

Passable

Older hotel but very clean. Staff very friendly and helpful. Enjoyed the breakfast bar

Ended up in a decent room with a firm king sized bed after the first double room offered was stinky . Thankfully I Only was there a few hours an Average hotel .

It was convenient to where and what we needed to do. We stayed two nights there. While staying there, no one showed up to clean the room or to change the bed linings. We did not get any clean towels brought to the room. The carpet needs to be clean. A bad order was coming from it as if food or something was spilled on it, but never cleaned.

There was a crack in the bathroom. I think this could have easily been filled. Also the bedsheets was not ironed.

Pleasant

My key wasn’t logged in properly, so I unable to get to my room for 40 minutes and going and forth twice

Sala limpia , el aire buy bueno y un buen personal

3 day trip- never emptied trash. no clean towels

Price and location, but after being there I would have paid a bit more. AC not working, Stains on sofa