Quality Inn & Suites Hanes Mall

Ok

Very nice and affordable stay!

Location was decent It was very run down. I have spent less money on a better facility. The toilet leaked. The water pressure in the shower was bad. The shower was very dated. There was over-brush on the paint. Black mold was attempted to be hidden by ceiling paint. The curtains wouldn’t close all the way and were missing accent curtains. The AC control panel was busted. The electric outlet were loose.

Nothing Everything. Black mold. Roaches. Drugs being done in open air. We packed up and went to our next destination

The staff was great! The property on the other hand seemed as it wasn’t kept up.

Bugs and people in the area were sketchy

Passable

Older hotel but very clean. Staff very friendly and helpful. Enjoyed the breakfast bar

Ended up in a decent room with a firm king sized bed after the first double room offered was stinky . Thankfully I Only was there a few hours an Average hotel .

It was convenient to where and what we needed to do. We stayed two nights there. While staying there, no one showed up to clean the room or to change the bed linings. We did not get any clean towels brought to the room. The carpet needs to be clean. A bad order was coming from it as if food or something was spilled on it, but never cleaned.

There was a crack in the bathroom. I think this could have easily been filled. Also the bedsheets was not ironed.

My key wasn’t logged in properly, so I unable to get to my room for 40 minutes and going and forth twice

Pleasant

Sala limpia , el aire buy bueno y un buen personal

3 day trip- never emptied trash. no clean towels

AC not working, Stains on sofa

Price and location, but after being there I would have paid a bit more. AC not working, Stains on sofa

Price seemed good before arrival. That is really all I can say that is good about this hotel. Dirtiest hotel room I have ever seen. Gobs of human hair on the bedroom floor. which was fake hardwood. Walkways around the rooms heavily stained. Fence on the border of the property looks like a truck ran into it. There was a landline phone in the room which was not connected. The agent said they are working on getting the phones fixed. TV was not working so I called the front desk for help 3 times but they never answered. I had to walk to the front desk to fix the issue. The agent was in the parking lot helping his friend clean his car -that is why I didn't get an answer to my call. He gave me a note with instructions on how to program the tv. I did not see the hair on the floor mentioned above until I had been in the room for 2 hours - probably because the room is not well lit. I used paper towels to clean the floor and took them to the front desk to complain. The agent accused me of creating the mess so that I could use the room for a couple of hours and then get a refund. He also said he could not give a refund, that I had to contact Corporate! The bathroom was also dirty. There is nothing "quality" about this place. You should stay FAR away from this hotel.

good location staff wasn't at front desk. room was dirty. bed was very worn. breakfast only had a few choices.

Very good