Quality Inn & Suites Hanes Mall

Locate The tv didn’t work right had to be reset water leaked thru the ceiling onto the floor the bed was very uncomfortable the breakfast was poor they had small waffle stale bread and bagels that was it

The moment we pulled up, we genuinely wondered if we had accidentally driven onto the set of a low-budget horror movie. The fence surrounding the property looked like a T-Rex from Jurassic Park had escaped, taken one look around, and decided to make a few renovations of its own. It was torn up, bent, and generally gave the impression that something large and angry had recently escaped. We were confident that if we walked inside the room, we would immediately start playing a fun new game called “Is That Blood or Nail Polish?” Spoiler alert: we never found out. We knew there would be questionable stains and suspicious looking spots everywhere. Not to mention whatever could have been possibly living in there. If you enjoy horror movies, abandoned buildings, and wondering whether the stains on the floor are part of the décor or evidence, you may actually love this

Overall the property was horrible in was not clean at all. The room smelled like cigarettes. It was nasty.

The room wasn't in that great of condition. The towel shelf was pulling out of the wall, The breakfast choices weren't that good.

Location Nothing

Did not stay had to find another hotel This was a motel not indicated when I reserved room, it's a drive up with outside entrance to each room. Did not feel safe and could not climb stairs. Ask for reservations transfer to a sister hotel but was told not possible. I had to find another hotel near by and make reservations late in the evening after a long drive. Cald customer service and was charged international phone fees and still no resolve, no refund or credit. Very disappointed

Clean bed The air was way to loud sound like it was ready to die.

First room had broken chair and mattress was broken. Second room, broken titles. Breakfast was only waffles and over sweet cereal

. Nothing First room had broken chair and mattress was broken. Second room, broken titles. Breakfast was only waffles and over sweet cereal

This property is poorly managed. Upon arrival we were given our keycards, inside the keycard envelope were instructions on how to program our TV. Attempted to follow the instructions but would not work. Picked up the phone to call the front desk, it did not work. Walked to the front desk was told the phones do not work and that they have never worked in the 9 years this person worked there. The front desk person came to our room determined the remote was broken, moved us to another room, where we had to program the TV, this process took about a half an hour loading the channels. Then we found a slip of paper in the room advising us that rooms would only have housekeeping services on the 4th day of our stay, and if towels were needed we had to track down the housekeeping cart between 9am and 2pm. Well we were not at the hotel between those hours so I went to the front desk to get clean towels when we got back and was told sorry they did not have any there. Several spaces labeled ice and vending machines were empty. We will NEVER stay at his hotel again, horribly managed.

Not a place to stay. Weekly or monthly tenants. Hair on the toilet when l got there. Wouldn't recommend!

bugs in room

The hotel wasn’t too clean and the staff was kinda creepy. They charge 100 deposit and it’s not worth it. Don’t get a smoking room cause they are nasty and stink . I’m not ever staying at this place again and I don’t recommend it to anyone.

There were spiders in the room and most of the hallway had water puddles coming out of the AC. An old hotel that needs renovation.

Great Loved everything

Nothing i understand why there where no refunds It was nasty and dirty

Very convenient location 🙂

They

Exceptional