Crowne Plaza HY36 Midtown Manhattan by IHG

The room was very clean and it was cleaned daily. The staff were so helpful and really lovely.

Nos encantó por qué el lugar era súper céntrico

This hotel was great! The location was unbeatable and the staff was so incredibly kind, every single person. Rey at the front desk checked us in and helped with so much throughout our stay. Honestly the staff made this place even better than what it already was, and the burger restaurant was killer too. I’d stay here again when I’m back in NYC.

Rooms are EXTREMELY small even with a king size bed there’s barely space to maneuver around. There’s no microwaves in the rooms or matter fact in the entire building which sucks because you’re left with cold food. Half the time the door buttons didn’t work / room keys stopped working multiple times.

Hotel staff was top notch. Building was modern and clean. Solid location in midtown. Burgers lacked seasoning.

Everything from check-in to checkout was exceptional. This was our first time staying at Crowne Plaza, but it won't be our last! All staff were friendly, welcoming, and helpful. Our room was clean and the AC worked well. Both breakfast and lunch at the restaurant on site was delicious. Thank you for the hospitality.

Service and experience was exceptional, but would have preferred a more updated smart TV that would have allowed the use for Netflix or YouTube. Staff was friendly, professional, and inviting. Would stay again.

Exceptional

Location, staff, cleanliness

Will stay here again! The staff were so helpful and accommodating. The room was nice and my family enjoyed using the foosball table! Great location

Location is convenient. Staff are helpful and friendly. It would be great if there was an additional chair for we had 3 people in the same room.

Exceptional

Exceptional

I was very happy with this hotel! It’s the perfect location, close to Penn Station and convenient for day/night walking all over Manhattan. The rooms are very quiet, the beds are comfortable, the shower is great and the staff is VERY friendly and helpful. I've stayed in many different hotels in Manhattan, will stay here from now on.

Loved my stay at Crowne Plaza HY36 Midtown. The room was clean and comfortable. Staff were amazing! Room was cleaned and restocked with fresh towels everyday.

Very good

Wonderful hotel, great location. Excellent staff, shout out to Jen, Joe and Kenny for making our trip extra special

The street (36th) isn’t the greatest but the hotel itself is. We arrived at 3 am after an 11 hour delay and were offered a bottle of champagne. Throughout the stay the staff showed the same cheerful helpfulness. The room was spacious by NYC standards and the bathroom was modern and stylish. I would recommend this hotel.

Parfait

The staff provided good service, and the room was very well maintained.