Gansevoort Meatpacking

Pool area wasn’t great

Decided last minute to do a staycation here for the rooftop pool. It was fabulous ..cute neighborhood and friendly staff

Our stay at the Gansevoort was extremely disappointing due to multiple issues. Most importantly, we prepaid for a room with two beds 1.5 months in advance, told the hotel at 10 AM we were there, understandably they asked us to come back at 3:00 to check in and when we did they told us they no longer had rooms with two beds. Although other rooms were available, the front desk was unwilling to offer a solution, including two available rooms that would have provided the two beds we needed. Instead, the staff’s attitude was condescending and unhelpful. We were given one bed and a pull-out sofa, which was extremely uncomfortable. I am still experiencing significant back pain from sleeping on it. I complained the next morning and the manager comped the suite, which I appreciated, but there were additional issues throughout the stay that made the weekend anything but relaxing or pleasant. Once home I had to spend two hours on the phone with Expedia while they worked with the hotel to process the refund. What was supposed to be a relaxing weekend was ruined, and I am left with back pain that I am still dealing with.

As I travel regularly, I would list the Gansevoort with some of my most favorite hotels. We will stay again and the staff is stellar.

loved our stay here. staff were a delight and everything was clean!

Superb

Nice hotel. Good location, clean room, pleasant staff.

Location, rooftop pool, interior design. Charging $200 for 2 hours to use a lounger by the pool is ridiculous and meant that no one used them whilst I was there. One bad experience in the cafe where they were unable to bring any bread with the soup I ordered. Toast arrived after I had finished.

Incredible location and super comfy bed I liked everything

Amazing location and staff

Great location, rooms decent size, no complaints.

The Hotel is in an amazing location in New York, but is not as well maintained as it should have been.

Superb

Beautiful

Very poor

Everything. The staff are lovely and welcoming, the bed is so comfortable, the amenities are great and location was spot on.

Had a great stay!

Excellent service and meticulous staff who were always ready to help with all requests, several small and one urgent. Impressed by this place. Enjoyed everything. Pool was too busy but that's not the hotel's fault

I travel frequently to NYC, I loved my stay at the Gansevoort! Room was very comfortable, AC cranking and doing its job, I absolutely enjoyed my stay and plan to stay here on my next trip!

It has a great location, staff was very helpful. Valet parking worked out very well. Restaurant and room service excellent! Property could use an update although very clean except for the windows!