Hyatt House New York/Chelsea

Second time staying, first in 2019 and last in 2026. Received the same experience in 2026 as in 2019. Will recommend to everyone. Excellent location as well.

Everything beautiful

Amazing location. Quite big rooms. Very comfortable, breakfast was really good! Elevators are slow and it can take 10 min sometimes to get into one

Excellent front desk staff were friendly and helpful. Excellent location. The room was clean and well-appointed, but the bed and pillows were uncomfortable and I was unable to sleep for the week I was there. Very frustrating.

Great hotel in a great location , rooms very nice , we had one with a kitchen , our room overlooked the empire state building which was a plus. The rooftop terrace had some stunning views of the manhatten sky line especially at night it was truly stunning, only fault I have is the breakfast the first 4 days we couldn't fault it , but the last 3 days of our stay am not sure if they were short of staff , but there was a lack of cutlery and plates/cups and food to replenish was slow,and the coffee urns at one point the coffee was undrinkable I think it might have been the last of the coffee, however like I said I think they were short staffed those days as I only saw 1 person in the dining area.

Good experience. Center of the city

Very good

Superb

All the staff are very friendly and helpful. One of the best managed hotels I stayed at. There is laundry in the basement and breakfast included. The facility is a bit outdated, and you have to use the key to get to every other floor except the lobby, and there is no rest room in the lobby. Laundry is a total of 10 dollars all in coins!!

Exceptional

Na

Exceptional

Bad

Exceptional

Perfect

In the center of things and easy to get anywhere from there.

great location ,clean

The bed was comfortable, but incredibly soft.

Slow elevator but great besides that

Location as the views were great. Lack of facilities, no parking, no airport transfers and no bar.