Hyatt Place New York Midtown South

Great location Breakfast was good

.

Only good think it;s in NY. Extremly noisy!!! They give you caps for ears!! we didnt understood from begining. Smell from some cocking coming in room from some very large fans below. On elevator was out of service, so it was disaster about this.

This is the best New York experience we have ever had. Everything about our stay was amazing! Thank you.

Very good

Exceptional

Room size was good I booked a higher room level and consider level 14 insufficient. Difficulties checking in

Pleasant

Hotel and staff were great. Cleaning service came every day which was awesome. Two elevators but only one was working the last part of our stay. Wasn't a terrible issue since we were on floor 10 and just took the stairs down rather than wait for the elevator. It was much faster getting it in the lobby to go up. Overall, I'd stay here again!

I don’t like anything

Location within downtown area and close to Penn Station. Room was clean, had all the necessary amenities and provided for a restful stay. Breakfast was very satisfactory. The price / value ratio was appropriate. Noise. Room was almost street-level, on the second floor, facing the street.

Great breakfast! Great service

The parking…. The elevator…. The luggage racks…. All 0stars! The guy working the elevator 5atars

Location & breakfast. Ideal for a family of 5 for 5 days holiday break. -

Great location With only one elevator in service, it was common to wait 15+ minutes. The elevator buttons on the floors kept going off, and I had to press them again. Although we were told at check-in to contact the front desk if there was a problem, they just told us to keep pushing the button. I would not recommend this hotel until they fix the elevator. The second elevator has been out of service for MANY months.

Room size Only one elevator working. This is critical when you have several rooms

Way too expensive for a room so small with one lift working.

Staff was nice, rooms were clean, breakfast was great Carpet in the rooms, only 1 elevator for the whole 20 floors

I like the Room One elevator wasn't working. There was only one left so I didn't like how we were waiting in line.

Room was clean and a great size. Staff friendly and helpful. About ten minutes walk to times square. Lots of food places nearby There was no secure luggage room. Luggage was stored in the breakfast room where they pulled a piece of tape over the front. Definitely should sort that