Residence Inn by Marriott New York Manhattan/Central Park

Awesome

Front staff were amazing.

Exceptional

Although there are 4 elevators they are extremely slow and can hold you back

Clean room, good gym, great location!

Rooms were super tiny, breakfast not included. Close to everything, very expensive.

Location is great Before I arrived in New York, the manager cancel my booking while I was on the plane. I was then downgraded and paid the same price. I managed to get the room I wanted the next day which was better. The breakfast was the same everyday and very restricted.

Exceptional

It was great

Sound of elevator can be heard from the room

Sunrise from bedroom, modern apartment with big pool! Nothing

Good breakfast, nice staff.

Superb

Booked this hotel through expedia, got sick, had to cancel the travel, called expedia, called the hotel, eplained the situation, asked them to keep the money for the first day of booking, they refused, they choose to keep all money for all 3 days, as their policy is non refundable. Be aware and don't get scammed as i got

On the plus side, the breakfast was generous, along with the location and the laundry service. However, in the end: poor value for money. I had to wait a very long time for my room (1.5 h). In the room, we had a wet, smelly floor/carpet due to an air conditioning malfunction. The wait for the elevators is long.

The view from the room was wonderful. The staff was very helpful. Very good breakfast buffet. lovely for a 4 day stay, close to most major attractions.

Perfect view. perfect Location. Exceptional breakfast. Amazing cleaners,very polite.

The location was the best feature of the hotel, and we also appreciated having well-appointed kitchenettes in the rooms. The housekeeping staff was efficient and did a very good job. The breakfast buffet was good, though not exceptional, with more emphasis on variety and quantity than on overall quality. The gym was also better outfitted than most hotels. The lobby area is a madhouse at times, with far too many people waiting around with inadequate seating and luggage clogging the space. They really need to redesign that area and the process of checking in/checking out. I know NYC rooms are small, but these were particularly small with tiny closets. This made it hard to navigate for my elderly aunts, both of whom have walkers, so if you have two people in a room, request in advance the largest layout and/or a handicap accessible room. Our rooms were near the elevator shafts, so the sound of the elevators going up and down--particularly at night and early morning hours--was disturbing.

Great location and breakfast . Nice staff!

We asked for a high floor room as it was our honeymoon. The staff were so kind to place us in on the 60th floor with an astonishing view, highly recommend this hotel for views and good value.