The Ridge Hotel

My room basically in the reception/coffee area and next to the back door. People chatting outside my room. Uncomfortable bed. Only positives: was it was clean. It was cheaper than the alternatives!

It was great stay

Perfect location in the LES!

Temp was 52 degrees upon arrival and then got to 90 degrees during the night both nights. The issue was never resolved and when I asked the front desk to make it right I never heard back. I would find somewhere else to stay

I booked this hotel because of it's location in Lower East Side, easily accessible by subway, and walking distance to Soho, the New Museum, and many restaurants and shops in the neighborhood. It was a disappointing stay. They prompted me to check in on line but the IT interphase is a pain and clumsy to use. When I arrived, I discovered that I have been assigned to a room by the front door on the ground floor. The hotel must have been renovated (cheaply), the walls are thin, I can hear everything in the lobby and on the street. There is absolutely no acoustic privacy between my assigned room and sleeping on the street!!! Then, when I tried to turn on and off the lights, the switches don't work. When I complained to the reception, he said there's nothin he can do about that. After complaining for 30 minutes, he finally switched me to a dorm style room with a bunk bed in the back of the lobby. I paid $650 for a one night stay in this hotel, What a RIP-OFF !!! It's literally the worst hotel experience I've had on Booking; I will never stay in this hotel again and I DO NOT recommend this hotel to anyone.

Wonderful hotel experience in NYC

Awful experience. Unclean rooms, no front door service. One of the rooms is literally in the lobby.

Superb

It served its purpose by giving us somewhere to sleep and shower. Overall- not as nice as advertised but I feel like that’s a typical NYC “budget” hotel

cheap and good location Check in experience, flexibility with luggage storage, and hotel feel.

Good travel hotel. Rooms aren't big and it was a little loud on the weekend. Our room looked across the street to a bar. We put both our phones on white noise and it was fine to sleep. The staff were all very good and helpful. The rooftop deck is very cool with great views of the NYC skyline, including the Empire State Building. Overall, a good place to stay for our visit.

amazing friendly staff & excellent location right next to the subway station

I liked that they had a refrigerator and available microwave. The place was fairly clean and had a good view. The beds were unstable and squeaky. A bit tight and small space.

Rooftop view was exceptional, great location, friendly staff!

A good bar basics hotel, very easy check in with the electronic key. Good location, close to great stuff and the subway not fancy but a perfectly acceptable place for a night stay in New York

The room was clean and tidy and all the amenities we needed were there. We were also able to grab our own downstairs whenever we needed more. All the staff was super sweet and helpful. It’s located near SoHo so there are lots of cute shops around a short walk away. We also had a thermostat in the room so we were able to adjust the temperature ourselves. The only thing was with our room being on the ground floor, it was a bit noisy. Other then that, it was a great stay and I would recommend to anyone going to New York!!

Staff was friendly and helpful. Loved the keyless entry but the email went to my spam folder so that threw me off. The room was superficially clean and the linens were clean. The tub was very slippery and there was mold. Also the water was really hot! Once I found out I could get my own clean towels downstairs that was awesome. Overall a safe basic property with some cool art and convenient location for me but could use deep cleaning of the shower

Staff was very friendly and helpful. However, probably not an ideal location to stay. You can hear other guests very clearly and the outside as well. We stayed in a room with a king sized bed so not very much walkway. If you need extra towels or toilet paper you are welcome to help yourself to them in their basement. The subway is right around the corner and cvs is right down the street.

The Ridge is a good option for travelers who want to stay in a convenient location in New York City. The location makes it easy to explore the city, and it is a practical choice for visitors who plan to spend most of their time sightseeing. I recommend checking the room size and amenities before booking to make sure they meet your expectations. Overall, it can be a good choice depending on your travel needs and budget.

Room was great - clean and loved the natural light from all the windows. Rooftop area was neat and had great views of city. Location was great - easy subway access, lots of food options. Air conditioning was working - which after reading reviews I was nervous about. Only rec would be to bring earplugs to sleep with if you're not used to city sounds.