Travel / Travel Management
Duty of Care for Business Travelers
Last updated September 1, 2026
At a glance
Duty of Care shows where travelers are booked to be on the Safety page and sends opt-in risk alerts powered by International SOS.
How it works
After activation, the Safety page in Trips shows active and upcoming Engine-booked itineraries, traveler contacts, destinations, and safety-flagged bookings. Admins filter by severity, traveler, or location. The risk feed comes from International SOS and covers weather, political unrest, transit disruption, and emergencies, with push, email, and in-product notifications available on an opt-in basis.
Who it is for and how to use it
It is for travel managers, operations teams, and admins who need a booking-based view of where work travelers are expected to be. Activate the capability, choose alert channels and severity levels, and keep traveler contact information current. During an event, filter affected itineraries and follow your company’s safety procedures with booking and contact context in front of you.
Duty of Care vs. live location monitoring
| Dimension | Live location monitoring | Engine Duty of Care |
|---|---|---|
| Location basis | Current device position | Booked itinerary and destination |
| Trip coverage | Depends on device participation | Engine-booked trips after activation |
| Alerts | Provider-specific | Opt-in risk alerts informed by International SOS |
FAQ
Is Duty of Care live location monitoring?
No. It uses booking data to show where travelers are expected to be.
Which trips appear on the Safety page?
Active and upcoming trips booked through Engine appear after activation.
Are alerts automatic?
No. Admins and travelers must opt in and configure notification preferences.
Where does the risk information come from?
Risk alerts are informed by an International SOS feed.
Does the feature include an emergency hotline?
Duty of Care provides visibility and alerts; companies keep their own emergency contacts and response procedures.