By clicking “Sign up for free,” you agree to Engines Terms of Service and Privacy Policy.

How National Assemblers saves a week a month on booking work travel

Industry

Business Solutions

Headquarters

Palm Beach, FL

Company size

~ employees

About

National Assemblers is a full assembly company that supports large retailers, including high-profile clients like Walmart. They send skilled teams to locations across the country, where crews assemble large pieces of merchandise like bicycles, patio furniture, and grills. Their teams also manage flooring installs and store remodels, often working on-site for several months at a time.

Industry

Business Solutions

Headquarters

Palm Beach, FL

Company size

~ employees

Results at a Glance

Recouped funds

on non-refundable canceled rooms with FlexPro

Recouped funds

on non-refundable canceled rooms with FlexPro

Recouped funds

on non-refundable canceled rooms with FlexPro

Recouped funds

on non-refundable canceled rooms with FlexPro

Days of work

saved on group travel

Days of work

saved on group travel

Days of work

saved on group travel

Days of work

saved on group travel

24/7 Support

from Engine's fast & friendly support team

24/7 Support

from Engine's fast & friendly support team

24/7 Support

from Engine's fast & friendly support team

24/7 Support

from Engine's fast & friendly support team

24/7 Support

from Engine's fast & friendly support team

24/7 Support

from Engine's fast & friendly support team

24/7 Support

from Engine's fast & friendly support team

,

The problem

Bandwidth Issues

When teams of up to 50 people are on location for anywhere from 6 to 25 weeks, it’s a big task for National Assemblers’ administrative team to get them set up with comfortable and convenient lodging. According to Merchandising Onboarding Specialist Nancy C., it takes significant time to compare prices, locations, and reviews for hotels near a job site. Then, once a property is selected, further effort is required to submit request forms, book rooms, manage reservation changes, and reconcile costs at the end of the project. The hotels department was losing sleep from being on call for travelers at all hours.

‍

“In the past, we’ve had no one to contact, so I’d have to call the hotel myself at 2 AM,” Nancy said. “It’s usually the late arrivals that had problems. Everyone has my number, so I’m usually the contact in the middle of the night.”

‍

Lack of Flexibility & Sunken Costs

By relying on other online booking tools, National Assemblers wasn’t getting negotiated hotel rates, on top of experiencing complications with booking processes. Additionally, the company was losing money on non-refundable canceled rooms—which can add unnecessary frustration when dealing with inevitable project pivots.

The solution

With Engine’s Groups services, 24/7 Member Support team, and refunds for unused rooms with FlexPro, National Assemblers now has a reliable travel solution.

“When I heard that the customer service was going to be available 24/7, it just made my day.”

— Nancy C. Merchandising Onboarding Specialist

Get started for free

With Engine

The Solution: Engine

Since implementing Engine in 2020, the National Assemblers team has saved a significant amount time on the booking and managing of large hotel reservations. Nancy and her colleagues can now hand off these types of reservations to the Engine Groups team to source hotels and manage bookings on their behalf.

The Solution: Engine

Since implementing Engine in 2020, the National Assemblers team has saved a significant amount time on the booking and managing of large hotel reservations. Nancy and her colleagues can now hand off these types of reservations to the Engine Groups team to source hotels and manage bookings on their behalf.

The Solution: Engine

Since implementing Engine in 2020, the National Assemblers team has saved a significant amount time on the booking and managing of large hotel reservations. Nancy and her colleagues can now hand off these types of reservations to the Engine Groups team to source hotels and manage bookings on their behalf.

Ease of booking

When a new project kicks off, Nancy submits a form on the Engine platform with some information about the team’s needs. The Engine Groups team gets to work on sourcing properties that meet the criteria, including good reviews, proximity to the job site, free parking, etc. and then provides Nancy with a vetted list of hotel options. Once Nancy selects a property to move forward with, she provides the team with a roster of travelers, and it’s off her plate. The Groups team then books the rooms and forwards the reservation details. If workers need to leave a job early or move around, the team helps with that too. Best of all, they remain on call for any issues that may arise, at any time—even 2 AM.

Ease of booking

When a new project kicks off, Nancy submits a form on the Engine platform with some information about the team’s needs. The Engine Groups team gets to work on sourcing properties that meet the criteria, including good reviews, proximity to the job site, free parking, etc. and then provides Nancy with a vetted list of hotel options. Once Nancy selects a property to move forward with, she provides the team with a roster of travelers, and it’s off her plate. The Groups team then books the rooms and forwards the reservation details. If workers need to leave a job early or move around, the team helps with that too. Best of all, they remain on call for any issues that may arise, at any time—even 2 AM.

Ease of booking

When a new project kicks off, Nancy submits a form on the Engine platform with some information about the team’s needs. The Engine Groups team gets to work on sourcing properties that meet the criteria, including good reviews, proximity to the job site, free parking, etc. and then provides Nancy with a vetted list of hotel options. Once Nancy selects a property to move forward with, she provides the team with a roster of travelers, and it’s off her plate. The Groups team then books the rooms and forwards the reservation details. If workers need to leave a job early or move around, the team helps with that too. Best of all, they remain on call for any issues that may arise, at any time—even 2 AM.

Savings & rewards

Engine is also saving National Assemblers money. On top of the savings on hotel rooms, Engine provides refunds on unused rooms with FlexPro. They’re also collecting Engine Rewards on their bookings, which can be redeemed toward free stays.

Savings & rewards

Engine is also saving National Assemblers money. On top of the savings on hotel rooms, Engine provides refunds on unused rooms with FlexPro. They’re also collecting Engine Rewards on their bookings, which can be redeemed toward free stays.

Savings & rewards

Engine is also saving National Assemblers money. On top of the savings on hotel rooms, Engine provides refunds on unused rooms with FlexPro. They’re also collecting Engine Rewards on their bookings, which can be redeemed toward free stays.

24/7 Support

Above all, Nancy is impressed with the relationships she’s built with the Engine team and their willingness to continually find better ways of working together. “I just called in about a week ago with an issue,” she said. “I talked to someone who was awesome. Great service, he fixed it for me and we were all good.”

24/7 Support

Above all, Nancy is impressed with the relationships she’s built with the Engine team and their willingness to continually find better ways of working together. “I just called in about a week ago with an issue,” she said. “I talked to someone who was awesome. Great service, he fixed it for me and we were all good.”

24/7 Support

Above all, Nancy is impressed with the relationships she’s built with the Engine team and their willingness to continually find better ways of working together. “I just called in about a week ago with an issue,” she said. “I talked to someone who was awesome. Great service, he fixed it for me and we were all good.”

All business travel, one Engine

By clicking “Sign up for free,” you agree to Engines Terms of Service and Privacy Policy.

An illustration of a car

Hotel illustration

Incidentals covered

No membership fees

A luggage

A plane

Consolidated billing

No Contracts

No contracts

Luggages

Frequently asked questions

We’re glad you asked!

‍

Hotels want to reach business travelers while companies with traveling workforces want the best rates they can get.

‍

Our platform brings everyone together to radically simplify trip management and give everyone exactly what they want. By booking with Hotel Engine, you and your company will save substantially in both time and money.

By providing great value to our hotel partners, we get great rates. That means we can take a small cut of each booking — enough to cover 24/7 Member Support and continually re-invest in new technology — and still offer deals to our members that are up to 60% less than the online public travel sites. That’s why we can keep Hotel Engine free to join and use.

‍

No membership fees, no contracts, and no minimum spend.

We want our members to have plenty of options when booking lodging. Our platform currently offers 750,000+ properties worldwide.

‍

You'll find just about every hotel in the U.S. on our platform. If you don't see a specific hotel when you search, it's likely because the hotel is fully booked during your dates. In those rare cases, we'll show you nearby comparable properties with availability during your travel dates.

‍

We’re in the business of radically simplifying trip management for everyone, and we believe great hotel rates should be accessible to everyone, too.

‍

That’s why Hotel Engine is free to join and use — no membership fees, no contracts, no minimum required spend, no catch.

‍

‍Click here to learn more about our pricing.

Individual hotel properties set their own cancellation policies, which are clearly displayed during the booking process (you’ll see whether the room is refundable, and the last date you can cancel and receive your money back). After booking, you can find cancellation policy information in the “Important Information” section of your confirmation page.

‍

If you need to keep travel plans flexible, there are two great options available.

‍

You can select the Flex option during the booking process. Flex allows you to cancel any reservation up until noon the day of arrival or cut a trip short mid-stay and get refunded — regardless of the hotel’s cancellation policy.
If your company signs up for FlexPro, every traveler is fully covered with our highest degree of flexibility. With an annual plan, FlexPro costs $2,000 ($167/mo) covering everyone in your company. If you want to go month-to-month, Flexpro costs $200 - again, covering everyone in your company.

‍

‍